Similar Search Results

A study of e-commerce transaction risk assessment model in mobile Internet

Huang, Zhihong - In: Journal of electronic commerce in organizations : the … 15 (2017) 4, pp. 1-10

Persistent link: https://www.econbiz.de/10011763134

Online servicecapes, trust, and purchase intentions

Harris, Lloyd C.; Goode, Mark M. H. - In: The journal of services marketing 24 (2010) 2/3, pp. 230-243

Persistent link: https://www.econbiz.de/10003990932

The effects of 3rd party consensus information on service expectations and online trust

Benedicktus, Ray L. - In: Journal of business research : JBR 64 (2011) 8, pp. 846-853

Persistent link: https://www.econbiz.de/10009229001

Enhancing relationships in e-tail : role of relationship quality and duration

Dorai, Sriram; Balasubramanian, Nataraj; Sivakumaran, … - In: Journal of retailing and consumer services 58 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10012430723

Influence of Information Technology, Quality of Service, Trust, Price, Customer Satisfaction on E-Commerce

Muhammad, Farhan; Permana, Herdiansyah - 2019

This Research Is Made To Know And Analyze The Factors That Affect E-Commerce In The Form Of Information Technology, Service Quality, Trust, Price, Customer Satisfaction. The technique used in sampling in this study was Smart PLS, with a sample of 202 respondents. Data collection using...

Persistent link: https://www.econbiz.de/10014033111

Ascertaining the impact of e-service quality on e-loyalty for the e-commerce platform of liner shipping companies

Chao, Shih-Liang; Yu, Ming-miin; Wei, Sin-Yi - In: Transportation research : an international journal 184 (2024), pp. 1-21

Persistent link: https://www.econbiz.de/10015078356

Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction

Deepika; Singh, Shashank Vikram Pratap; Sumanjeet Singh; … - In: International journal of business information systems : … 43 (2023) 4, pp. 528-541

Persistent link: https://www.econbiz.de/10014336896

Impact of service agents on customer satisfaction and loyalty : mediating role of Chatbots

Naqvi, Muhammad Hasnain Abbas; Hongyu, Zhang; Naqvi, … - In: Journal of modelling in management 19 (2024) 2, pp. 470-491

Persistent link: https://www.econbiz.de/10014486823

The effects of mobile phone use motives on the intention to use location-based advertising : the mediating role of media affinity and perceived trust and risk

Jung, A-Reum; Heo, Jun - In: International journal of advertising : the review of … 41 (2022) 5, pp. 930-947

Persistent link: https://www.econbiz.de/10013209477

Selling with technology : understanding the resistance to mobile sales assistant use in retailing

Spreer, Philipp; Rauschnabel, Philipp A. - In: The journal of personal selling & sales management : JPSSM 36 (2016) 3, pp. 240-263

Persistent link: https://www.econbiz.de/10011565542