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Market-creating service innova...
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Innovation
17
Innovation management
13
Innovationsmanagement
13
Taiwan
10
Dienstleistung
9
Services
9
Beziehungsmarketing
8
Relationship marketing
8
Dienstleistungssektor
6
Service industry
6
Service innovation
6
Customer integration
5
Dienstleistungsqualität
5
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Electronic Commerce
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Firm performance
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Kundenintegration
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Service quality
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Unternehmenserfolg
5
Consumer behaviour
4
Customer satisfaction
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Information technology
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Informationstechnik
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Inter-firm cooperation
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Konsumentenverhalten
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Kundenzufriedenheit
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Marketing management
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Marketingmanagement
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Unternehmenskooperation
4
Internet marketing
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
Travel agency
3
Co-creation dynamics
2
Dienstleistungsinnovation
2
Dynamic capabilities
2
Dynamische Kompetenzen
2
High technology
2
Hochtechnologie
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Undetermined
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Article
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30
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research-article
3
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English
39
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Chen, Ja-Shen
43
Chen, Ja-shen
14
Cheng, Colin C.
14
Tsou, Hung Tai
11
Krumwiede, Dennis
7
Tsou, Hung-Tai
6
Ching, Russell K. H.
5
Ching, Russell K.H.
5
Chou, Cindy Yunhsin
5
Heragu, Sunderesh S.
4
Kerr, Don
4
Ching, Russell
3
Chiu, Yu-Jing
3
Liao, Shuling
3
Luo, Margaret Meiling
3
Tseng, Fang-Mei
3
Ang, Chinhui
2
Li, Eldon
2
Li, Eldon Y.
2
Li, Eldon Yu-zen
2
Lin, Bou-Wen
2
Sung, Yu Chieh
2
Yen, H.J.Rebecca
2
Chea, Sophea
1
Chen, Ja‐Shen
1
Chen, Pei-Ching
1
Cheng, Colin C. J.
1
Cheng, Colin C.J.
1
Ching, Russel K. H.
1
Chiu, Yu-jing
1
Ciou, Ciou-Hua
1
Florence, Devina
1
Ho, Jonathan
1
Ho, Jonathan C.
1
Hsu, Sheila Hsuan-Yu
1
Hua-Hung (Robin) Weng
1
Huang, Astrid Ya-hui
1
Huang, Chio-Lun
1
Huang, Yuan-Ho
1
Janupiboon, Thanyamai P.
1
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The service industries journal
7
International journal of electronic business
4
Technovation : the international journal of technological innovation, entrepreneurship and technology management
4
The Service Industries Journal
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Omega : the international journal of management science
3
Technology analysis & strategic management
3
The journal of business & industrial marketing
3
European Journal of Operational Research
2
European journal of operational research : EJOR
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of services technology and management
2
Journal of engineering and technology management : JET-M
2
Operations management research : OMR ; advancing practice through theory
2
Asia Pacific Journal of Marketing and Logistics
1
Decision support systems : DSS ; the international journal
1
Innovation: organization & management : IOM
1
International Journal of Contemporary Hospitality Management
1
International Journal of Retail & Distribution Management
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
International journal of technology management : IJTM
1
Journal of Business & Industrial Marketing
1
Journal of Global Information Management (JGIM)
1
Journal of Services Marketing
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of the Operational Research Society : OR
1
Management Decision
1
Omega
1
R & D management
1
Review of managerial science : RMS
1
Service business
1
Sustainability
1
Technological forecasting & social change : an international journal
1
The journal of services marketing
1
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ECONIS (ZBW)
30
OLC EcoSci
25
RePEc
9
Other ZBW resources
6
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21
Multi-channel store image and the effects on purchase intention
Chen, Ja-shen
;
Ching, Russell K. H.
;
Tsou, Hung Tai
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1215-1203
Persistent link: https://www.econbiz.de/10003914861
Saved in:
22
The effects of information and communication technology on customer relationship management and customer lock-in
Chen, Ja-Shen
;
Ching, Russell K. H.
- In:
International journal of electronic business
5
(
2007
)
5
,
pp. 478-498
Persistent link: https://www.econbiz.de/10003586980
Saved in:
23
The effect of information technology adoption and design customisation on the success of new product development
Chen, Ja-shen
;
Li, Eldon Yu-zen
- In:
International journal of electronic business
8
(
2010
)
6
,
pp. 550-578
Persistent link: https://www.econbiz.de/10009157845
Saved in:
24
The influence of interfirm codevelopment competency on e-service innovation
Tsou, Hung Tai
;
Chen, Ja-shen
- In:
Information & management : the internat. journal of …
49
(
2012
)
3/4
,
pp. 177-189
Persistent link: https://www.econbiz.de/10009557721
Saved in:
25
Breakthrough innovation : the roles of dynamic innovation capabilities and open innovation activities
Cheng, Colin C. J.
;
Chen, Ja-shen
- In:
The journal of business & industrial marketing
28
(
2013
)
5
,
pp. 444-454
Persistent link: https://www.econbiz.de/10009771096
Saved in:
26
Co-production and its effects on service innovation
Chen, Ja-shen
;
Tsou, Hung Tai
;
Ching, Russell K. H.
- In:
Industrial marketing management : the international …
40
(
2011
)
8
,
pp. 1331-1346
Persistent link: https://www.econbiz.de/10009410650
Saved in:
27
Enhancing intellectual capital for e-service innovation
Tsou, Hung Tai
;
Chen, Ja-Shen
;
Liao, Shih-Wen Jolie
- In:
Innovation: organization & management : IOM
18
(
2016
)
1
,
pp. 30-53
Persistent link: https://www.econbiz.de/10011515181
Saved in:
28
Co-production of service innovations through dynamic capability enhancement
Chen, Ja-shen
;
Kerr, Don
;
Tsang, Seng-su
;
Sung, Yu Chieh
- In:
The service industries journal
35
(
2015
)
1/2
,
pp. 96-114
Persistent link: https://www.econbiz.de/10010491802
Saved in:
29
Market and technology orientations for service delivery innovation : the link of innovation competence
Tsou, Hung Tai
;
Chen, Ja-shen
;
Liao, Wen-hsuan
- In:
The journal of business & industrial marketing
29
(
2014
)
6
,
pp. 499-513
Persistent link: https://www.econbiz.de/10010413161
Saved in:
30
Performance effects of IT capability, service process innovation, and the mediating role of customer service
Chen, Ja-shen
;
Tsou, Hung Tai
- In:
Journal of engineering and technology management : JET-M
29
(
2012
)
1
,
pp. 71-94
Persistent link: https://www.econbiz.de/10009565813
Saved in:
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