Narrow search
Showing 71 - 80 of 182
Cover Image
Antecedents and consequences of disclosures containing strategic content
Harkins, Jason A.; Arndt, Aaron D. - 2013
Persistent link: https://www.econbiz.de/10010205073
Cover Image
How context interferes with similarity-attraction between customers and service providers : the moderating role of support source
Arndt, Aaron D.; Karande, Kiran; Glassman, Myron - In: Journal of retailing and consumer services 31 (2016), pp. 294-303
Persistent link: https://www.econbiz.de/10011528727
Cover Image
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo; Karande, Kiran; Arndt, Aaron D. - In: Journal of marketing theory and practice 24 (2016) 3, pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Cover Image
Does the performance of other functions in the frontline influence salesperson conflict?
Arndt, Aaron D.; Karande, Kiran; Harkins, Jason - In: International journal of retail & distribution management 40 (2012) 9, pp. 717-736
Persistent link: https://www.econbiz.de/10009614686
Cover Image
Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? : findings from automobile dealerships
Arndt, Aaron D.; Karande, Kiran - In: Journal of retailing and consumer services 19 (2012) 3, pp. 353-359
Persistent link: https://www.econbiz.de/10009541791
Cover Image
Goal-relevant versus incidental similarity when choosing between multiple service providers
Arndt, Aaron D.; Karande, Kiran; Harrison, Kristina; … - In: Journal of business research : JBR 126 (2021), pp. 556-564
Persistent link: https://www.econbiz.de/10012494317
Cover Image
Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.; Khoshghadam, Leila; Evans, Kenneth R. - In: Journal of business research : JBR 111 (2020), pp. 91-101
Persistent link: https://www.econbiz.de/10012237782
Cover Image
Selling in an asymmetric retail world : perspectives from India, Russia, and the US on buyer-seller information differential, perceived adaptive selling, and purchase intention
Rippé, Cindy B.; Weisfeld-Spolter, Suri; Dubinsky, Alan J. - In: The journal of personal selling & sales management : JPSSM 36 (2016) 4, pp. 344-362
Persistent link: https://www.econbiz.de/10011629742
Cover Image
Do men and women use different tactics to cope with the embarrassment of buying condoms?
Arndt, Aaron D.; Ekebas-Turedi, Ceren - In: Journal of consumer behaviour : an international … 16 (2017) 6, pp. 499-510
Persistent link: https://www.econbiz.de/10011814961
Cover Image
Why are health care managers biased against hiring service providers with tattoos?
Arndt, Aaron D.; McCombs, Gayle; Tolle, Susan Lynn; … - In: Services marketing quarterly 38 (2017) 2, pp. 88-99
Persistent link: https://www.econbiz.de/10011756676