Similar Search Results

Feeling leads to believing : a Kansei-based approach to explore website users' purchase intention in the travel agency sector

Chang, Kuo-Chien - In: Information systems and e-business management : ISeB 15 (2017) 1, pp. 21-50

Persistent link: https://www.econbiz.de/10011711666

A study on top managers from a resource-based perspective

Hsu, Ya-Ti; Chang, Kuo-Chien - In: Measuring Business Excellence 25 (2021) 1, pp. 58-77

Purpose: This study aims to apply the resource-based and upper-echelons perspectives to integrate concepts of strategic decision-making (i.e. speed and quality) and transformational leadership behavior (i.e. inspirational motivation, intellectual stimulation, individualized consideration and...

Persistent link: https://www.econbiz.de/10012541524

Applying loss aversion to investigate service quality in logistics : a moderating effect of service convenience

Hsu, Chia-lin; Chen, Mu-Chen; Chang, Kuo-chien; Chao, … - In: International journal of operations & production … 30 (2010) 5/6, pp. 508-525

Persistent link: https://www.econbiz.de/10003989969

Applying the Kano model and QFD to explore customers' brand contacts in the hotel business : a study of a hot spring hotel

Chang, Kuo-chien; Chen, Mu-Chen - In: Total quality management & business excellence : an … 22 (2011) 1/2, pp. 1-27

Persistent link: https://www.econbiz.de/10008986655

Applying a Kansei engineering-based logistics service design approach to developing international express services

Chen, Mu-Chen; Chang, Kuo-Chien; Hsu, Chia-Lin; Xiao, … - In: International journal of physical distribution & … 45 (2015) 6, pp. 618-646

Persistent link: https://www.econbiz.de/10011376634

Integrating loss aversion into a technology acceptance model to assess the relationship between website quality and website user's behavioural intentions

Chang, Kuo-chien; Chen, Mu-Chen; Hsu, Chia-lin; Kuo, Nien-te - In: Total quality management & business excellence : an … 23 (2012) 8, pp. 913-930

Persistent link: https://www.econbiz.de/10009625431

Effect of servicescape on customer behavioral intentions : moderating roles of service climate and employee engagement

Chang, Kuo-Chien - In: International journal of hospitality management 53 (2016), pp. 116-128

Persistent link: https://www.econbiz.de/10011443052

Effects of tour guide interpretation and tourist satisfaction on destination loyalty in Taiwan's Kinmen battlefield tourism : perceived playfulness and perceived flow as moderators

Kuo, Nien-Te; Chang, Kuo-Chien; Cheng, Yi-Sung; Lin, … - In: Journal of travel and tourism marketing 33 (2016), pp. 103-122

Persistent link: https://www.econbiz.de/10011485033

Applying loss aversion to assess the effect of customers' asymmetric response to service quality on post-dining behavioral intentions : an empirical survey in the restaurant sector

Chang, Kuo-chien; Chen, Mu-Chen; Hsu, Chia-lin - In: International journal of hospitality management 29 (2010) 4, pp. 620-631

Persistent link: https://www.econbiz.de/10008758180

The impact of website quality on customer satisfaction and purchase intention : perceived playfulness and perceived flow as mediators

Hsu, Chia-lin; Chang, Kuo-chien; Chen, Mu-Chen - In: Information systems and e-business management : ISeB 10 (2012) 4, pp. 549-570

Persistent link: https://www.econbiz.de/10009673944