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A Maslow's hierarchy of needs analysis of social networking services continuance
Cao, Huanhuan; Jiang, Jinhu; Oh, Lih-bin; Li, Hao; … - In: Journal of service management 24 (2013) 2, pp. 170-190
Persistent link: https://www.econbiz.de/10009742799
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A Maslow's hierarchy of needs analysis of social networking services continuance
Cao, Huanhuan; Jiang, Jinhu; Oh, Lih‐Bin; Li, Hao; … - In: Journal of Service Management 24 (2013) 2, pp. 170-190
Purpose – The purpose of this paper is to apply Maslow's hierarchy of needs to extend the expectation‐confirmation model of information systems continuance (ECM‐IS) to analyze users' continuance intention of social networking services (SNSs). Design/methodology/approach – A survey is...
Persistent link: https://www.econbiz.de/10014894453
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How online reviews interact with a firm's free version strategy
Cao, Huanhuan; Jiang, Jinhu; Geng, Xianjun - In: Information & management : the internat. journal of … 59 (2022) 6, pp. 1-28
Persistent link: https://www.econbiz.de/10013363430
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Online review manipulation by asymmetrical firms : is a firm's manipulation of online reviews always detrimental to its competitor?
Cao, Huanhuan - In: Information & management : the internat. journal of … 57 (2020) 6, pp. 1-16
Persistent link: https://www.econbiz.de/10012293441
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Determinants of customer loyalty for social networking sites
Gu, Rui; Oh, Lih-bin; Wang, KanLiang - In: Exploring the grand challenges for next generation …, (pp. 206-212). 2010
Persistent link: https://www.econbiz.de/10008900965
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Understanding Chinese users' preference for domestic over foreign internet services
Oh, Lih-bin; Zhang, Yao - In: Journal of international consumer marketing 22 (2010) 3, pp. 227-243
Persistent link: https://www.econbiz.de/10003995594
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To blow or not to blow : an experimental study on the intention to whistleblow on software piracy
Oh, Lih-bin; Teo, Hock-hai - In: Journal of organizational computing and electronic commerce 20 (2010) 4, pp. 347-369
Persistent link: https://www.econbiz.de/10008773342
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Consumer value co-creation in a hybrid commerce service-delivery system
Oh, Lih-bin; Teo, Hock-hai - In: International journal of electronic commerce : IJEC 14 (2009/10) 3, pp. 35-62
Persistent link: https://www.econbiz.de/10003965115
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Assessing multi-channel consumers' convenience expectations of online order/in-store pickup service
Ma, Hao; Su, Yong; Oh, Lih-Bin - In: International journal of networking and virtual … 14 (2014) 1/2, pp. 146-159
Persistent link: https://www.econbiz.de/10011282862
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Differential impact of web and mobile interactivity on e-retailers' performance
Gu, Rui; Oh, Lih-bin; Wang, KanLiang - In: Journal of organizational computing and electronic commerce 23 (2013) 4, pp. 325-349
Persistent link: https://www.econbiz.de/10010232536