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Modelling effect of perceived...
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Showing
51
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60
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Sort
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date (oldest first)
51
Perceptions of Internet banking users : a structural equation modelling (
SEM
) approach
George, Ajimon
- In:
IIMB management review
30
(
2018
)
4
,
pp. 357-368
Persistent link: https://www.econbiz.de/10012042009
Saved in:
52
A structural compendium on service quality and customer satisfaction : a survey of banks in
India
Potluri, Rajasekhara Mouly
;
Angati, Srinivas Rao
; …
- In:
Journal of transnational management : the official …
21
(
2016
)
1
,
pp. 12-28
Persistent link: https://www.econbiz.de/10011455820
Saved in:
53
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
Saved in:
54
Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand,
India
Singh, Saurabh
;
Kamal, Raj
;
Kumar, Devendra
- In:
International journal of financial services management …
8
(
2015
)
2
,
pp. 163-178
Persistent link: https://www.econbiz.de/10011547601
Saved in:
55
The effects of total quality management implications on customer satisfaction abnd customer loyalty : an empirical study in the Taiwanese security industry
Chen, Shun-Hsing
;
Hsu, Chu Chuan
;
Wu, I-Ping
- In:
European journal of industrial engineering : EJIE
11
(
2017
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011691414
Saved in:
56
Customer satisfaction with e-banking : a comparative study of public and private sector banks
Sawant, Poonam
;
Kulkarni, R. V.
;
Mundhe, S. D.
- In:
The IUP journal of bank management : IJBM
12
(
2013
)
4
,
pp. 29-44
Persistent link: https://www.econbiz.de/10010228356
Saved in:
57
Customer Satisfaction with E-Banking : A Comparative Study of Public and Private Sector Banks
Sawant, Poonam
-
2014
banks (State
Bank
of
India
,
Bank
of Maharashtra and
Bank
of Baroda) and three major private sector banks (ICICI
Bank
, HDFC …
Bank
and Federal
Bank
) is done, with special reference to the problems faced by customers using online services. The paper …
Persistent link: https://www.econbiz.de/10013050975
Saved in:
58
Comparative Analysis of Customer Satisfaction of ATM Services Provided by Public and Private Sector Banks in
India
Pahwa, Manvinder Singh
-
2014
ICICI Banks have been selected to undertake the sample survey and 120 respondents from each
bank
have given their responses …
Persistent link: https://www.econbiz.de/10013053462
Saved in:
59
Customer experience quality in omni-channel banking : identifying the factors affecting customer experience in the
Indian
context
Chauhan, Prashant
;
Sarabhai, Samar
- In:
International journal of management concepts and …
12
(
2019
)
2
,
pp. 222-238
Persistent link: https://www.econbiz.de/10012105452
Saved in:
60
Customer perception on internet banking and its effect on the performance of
bank
in Bangladesh
Roy, Mihir Kumar
;
Parvez, Shahriar
;
Islam, Asraful
- In:
Bangladesh journal of political economy
31
(
2016
)
4
,
pp. 241-258
Persistent link: https://www.econbiz.de/10011847357
Saved in:
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