Narrow search
Showing 121 - 130 of 169,528
Cover Image
The mediating role of cooperative norms in the formation of buyer commitment in the buyer-seller relationship
Vieira, Valter Afonso; Mayberry, Robert; Boles, James … - In: The journal of business & industrial marketing 38 (2023) 7, pp. 1409-1423
Persistent link: https://www.econbiz.de/10014314113
Cover Image
Critical incidents and dissatisfaction in B2B relationships : an appraisal theory analysis
Pascual-Nebreda, Laura; Cabanelas, Pablo; … - In: The journal of business & industrial marketing 38 (2023) 7, pp. 1574-1586
Persistent link: https://www.econbiz.de/10014314146
Cover Image
Managing customer experience dimensions in B2B express delivery services for better customer satisfaction : a PLS-SEM illustration
Cepeda-Carrión, Ignacio; Alarcon-Rubio, David; … - In: International journal of physical distribution and … 53 (2023) 7/8, pp. 886-912
Persistent link: https://www.econbiz.de/10014331847
Cover Image
Share of purchases in B2B : relative customer satisfaction indicators and customer characteristics as main influencers
Alet Vilaginés, Josep - In: The journal of business & industrial marketing 38 (2023) 5, pp. 1029-1040
Persistent link: https://www.econbiz.de/10014276725
Cover Image
Unethical use of information access and analytics in B2B service organisations : the dark side of behavioural loyalty
Behera, Rajat Kumar; Bala, Pradip Kumar - In: Industrial marketing management : the international … 109 (2023), pp. 14-31
Persistent link: https://www.econbiz.de/10014282238
Cover Image
Informal interorganizational business relationships, satisfaction, and firm performance : case of Arab Maghreb countries
Toumi, Said; Su, Zhan - In: International journal of cross cultural management 23 (2023) 2, pp. 467-497
Persistent link: https://www.econbiz.de/10014368568
Cover Image
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of contemporary marketing science 6 (2023) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Cover Image
Developing and validating e-marketplace service quality model in B2G e-commerce settings : a mixed-methods approach
Nandankar, Sunil; Sachan, Amit; Adhikari, Arnab; … - In: International journal of operations & production management 43 (2023) 12, pp. 1809-1840
Persistent link: https://www.econbiz.de/10014468315
Cover Image
Analyzing the customer brand engagement model from the perspective of sellers and buyers in the B2B context
Susanti, Vonny; Samudro, Andreas - In: The journal of business & industrial marketing 39 (2024) 2, pp. 299-317
Persistent link: https://www.econbiz.de/10014473046
Cover Image
Identifying the determinants and consequences of post-recovery satisfaction in B2B customers : a multidimensional justice theory perspective
Ahmad, Bilal; Yuan, Jingbo; Akhtar, Nadeem; Ashfaq, Muhammad - In: The journal of business & industrial marketing 39 (2024) 2, pp. 423-437
Persistent link: https://www.econbiz.de/10014473086