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Attracting and retaining custo...
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Relationship marketing
26,460
Beziehungsmarketing
25,785
Social Web
20,876
Social web
20,845
Consumer behaviour
14,871
Konsumentenverhalten
14,811
Online-Marketing
13,279
Internet marketing
13,163
Customer satisfaction
5,865
Kundenzufriedenheit
5,809
Electronic Commerce
4,669
E-commerce
4,371
Brand management
4,223
Service quality
4,211
Markenführung
4,206
Dienstleistungsqualität
4,196
Online-Handel
3,651
Online retailing
3,643
Deutschland
3,395
Germany
3,273
Viral marketing
3,268
Virales Marketing
3,267
Marketingmanagement
3,147
Marketing management
3,113
Theorie
2,973
Theory
2,960
Markenimage
2,831
Brand image
2,825
Soziales Netzwerk
2,643
Internet
2,618
Social network
2,455
Lieferantenmanagement
2,359
Supplier relationship management
2,358
Werbewirkung
2,348
Advertising effects
2,337
Kundenmanagement
2,307
Kundenintegration
2,032
Customer integration
2,030
Vertrauen
1,998
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1,990
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72
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1,148
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872
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871
research-article
786
Ratgeber
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212
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Bruhn, Manfred
138
Homburg, Christian
118
Kumar, V.
85
Bauer, Hans H.
72
Huber, Frank
70
Kreutzer, Ralf T.
66
Verhoef, Peter C.
66
Herrmann, Andreas
57
Hollebeek, Linda D.
57
Han, Heesup
56
Smith, Alan D.
55
Dwivedi, Yogesh Kumar
53
Piller, Frank T.
53
Stauss, Bernd
52
Skiera, Bernd
51
Wiedmann, Klaus-Peter
50
Thaichon, Park
49
Krafft, Manfred
47
Palmatier, Robert W.
47
Sabatini, Fabio
47
Walsh, Gianfranco
47
Mattila, Anna S.
46
Wirtz, Bernd W.
46
Vrontis, Demetris
44
Hippner, Hajo
43
Loureiro, Sandra Maria Correia
43
Grönroos, Christian
42
Ruyter, Ko de
42
Whinston, Andrew B.
42
Gil Saura, Irene
41
Grewal, Dhruv
41
Goldfarb, Avi
40
Hennig-Thurau, Thorsten
40
Füller, Johann
39
Hadwich, Karsten
39
Karjaluoto, Heikki
38
Qiu, Liangfei
38
Quach, Sara
38
Ghose, Anindya
37
Matzler, Kurt
37
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Springer Fachmedien Wiesbaden
213
IGI Global
140
National Bureau of Economic Research
84
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
33
Books on Demand GmbH <Norderstedt>
23
American Marketing Association
21
Haufe-Lexware GmbH & Co. KG
20
Information Resources Management Association
20
OECD
19
Université Paris-Dauphine (Paris IX)
19
Verlag Dr. Kovač
19
HAL
16
Nomos Verlagsgesellschaft
16
Springer Gabler <Firma>
16
Springer-Verlag GmbH
15
Universität Mannheim
14
Edward Elgar Publishing
13
Faculteit Economie en Bedrijfskunde, Universiteit Gent
12
Wiley-VCH
11
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
10
Friedrich-Schiller-Universität Jena
10
Technische Universität Dresden
10
Deutscher Dialogmarketing Verband
9
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
9
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
9
Fördergesellschaft Marketing an der Universität Augsburg
9
Institut für Wirtschaftsinformatik <Bern>
9
MITP Verlags-GmbH & Co. KG
9
Organisation for Economic Co-operation and Development
9
Springer International Publishing
9
Verlag Franz Vahlen
9
World Bank Group
9
International Institute of Social and Economic Sciences
8
Shaker Verlag
8
World Bank
8
epubli GmbH
8
Gesellschaft Entwicklung, Konstruktion, Vertrieb
7
Technische Universität Braunschweig
7
Universität <Augsburg> / Lehrstuhl für BWL, Wirtschaftsinformatik,Informations- & Finanzmanagement
7
Eric Cuvillier <Firma>
6
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Journal of business research : JBR
1,131
Journal of retailing and consumer services
840
SpringerLink / Bücher
544
Industrial marketing management : the international journal for industrial and high-tech firms
477
International journal of hospitality management
416
Technological forecasting & social change : an international journal
291
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
283
International journal of internet marketing and advertising : IJIMA
275
Tourism management : research, policies, practice
249
The journal of services marketing
246
The journal of business & industrial marketing
244
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
221
Psychology & marketing
214
The service industries journal
213
Journal of strategic marketing
212
Journal of the Academy of Marketing Science
210
Journal of travel and tourism marketing
208
Information systems research : ISR
207
Journal of marketing
195
Management science : journal of the Institute for Operations Research and the Management Sciences
195
Springer eBook Collection
190
International journal of contemporary hospitality management
181
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
179
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
178
Cogent business & management
176
Journal of hospitality marketing & management
173
International journal of electronic customer relationship management : IJECRM
167
Journal of marketing communications
167
Journal of marketing management : MM
166
The journal of product & brand management
157
The journal of brand management : an international journal
156
International journal of business information systems : IJBIS
154
International journal of electronic marketing and retailing : IJEMR
154
Business horizons
153
Journal of management information systems : JMIS
153
Marketing intelligence & planning
153
Asia Pacific journal of marketing and logistics
151
Journal of advertising research
149
Electronic commerce research
146
International journal of advertising : the review of marketing communications
144
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ECONIS (ZBW)
51,856
USB Cologne (EcoSocSci)
1,369
Other ZBW resources
1,249
RePEc
708
EconStor
254
BASE
141
USB Cologne (business full texts)
121
OLC EcoSci
29
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date (oldest first)
1
Determinants of trust on social networking sites and its impact on purchase intention through the mediation effect of customer experience
Sharma, Bhuvanesh Kumar
;
Jain, Pooja
;
Gautam, Omvir
; …
- In:
International journal of public sector performance …
13
(
2024
)
3
,
pp. 313-330
Persistent link: https://www.econbiz.de/10015071312
Saved in:
2
Use of social networking sites for B school marketing : an empirical analysis
Bhandari, Ravneet Singh
- In:
International journal of business and globalisation : IJBG
33
(
2023
)
3
,
pp. 344-361
Persistent link: https://www.econbiz.de/10014232785
Saved in:
3
How to make your
Facebook
posts attractive : a case study of a leading budget hotel brand fan page
Su, Na
;
Reynolds, Dennis
;
Sun, Bixuan
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1772-1790
Persistent link: https://www.econbiz.de/10011447408
Saved in:
4
Consequences of customer engagement behavior : when negative
Facebook
posts have positive effects
Bitter, Sofie
;
Grabner-Kräuter, Sonja
- In:
Electronic markets : the international journal on …
26
(
2016
)
3
,
pp. 219-231
Persistent link: https://www.econbiz.de/10011666804
Saved in:
5
User-generated content? Get serious! : understanding the interactions between organisations and customers on social media
Moser, Christine
;
Eijkeren, Anouk van
- In:
International journal of business environment : IJBE
8
(
2016
)
3
,
pp. 284-306
Persistent link: https://www.econbiz.de/10012144802
Saved in:
6
The examination of social and service relational aspects on customers' retention
Ramadan, Zahy
;
Farah, Maya F.
;
Bekdache, Salwa
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 70-79)
.
2023
Persistent link: https://www.econbiz.de/10014289840
Saved in:
7
Social media marketing and restaurant purchase intention : do online brand community identification and gender matter
Ibrahim, Blend
- In:
International journal of internet marketing and …
18
(
2023
)
2/3
,
pp. 286-309
Persistent link: https://www.econbiz.de/10014318345
Saved in:
8
Engaging Australian Rules Football fans with social media : a case study
Hopkins, John L.
- In:
International journal of sport management and marketing …
13
(
2013
)
1/2
,
pp. 104-121
Persistent link: https://www.econbiz.de/10009790662
Saved in:
9
Bridging the gap between brand gender and brand loyalty on social media : exploring the mediating effects
Vacas-de-Carvalho, Leonor
;
Azar, Salim L.
;
Machado, …
- In:
Journal of marketing management : JMM ; journal of the …
36
(
2020
)
11/12
,
pp. 1125-1152
Persistent link: https://www.econbiz.de/10012395429
Saved in:
10
Social media marketing in the Scandinavian industrial markets
Salo, Jari
;
Lehtimäki, Tuula
;
Simula, Henri
; …
- In:
International journal of e-business research : an …
9
(
2013
)
4
,
pp. 16-32
Persistent link: https://www.econbiz.de/10010354432
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