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Customer satisfaction with e-b...
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Showing
1
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10
of
231,094
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer Satisfaction with E-Banking : A Comparative Study of Public and Private Sector Banks
Sawant, Poonam
-
2014
banks (State
Bank
of
India
,
Bank
of Maharashtra and
Bank
of Baroda) and three major private sector banks (ICICI
Bank
, HDFC …
Bank
and Federal
Bank
) is done, with special reference to the problems faced by customers using online services. The paper …
Persistent link: https://www.econbiz.de/10013050975
Saved in:
2
Comparative Analysis of Customer Satisfaction of ATM Services Provided by Public and Private Sector Banks in
India
Pahwa, Manvinder Singh
-
2014
ICICI Banks have been selected to undertake the sample survey and 120 respondents from each
bank
have given their responses …
Persistent link: https://www.econbiz.de/10013053462
Saved in:
3
Online Banking and Customer Satisfaction in Selected Public and Private Sector Banks in Jaipur City : A Comparative Study
Hada, Bhupendra
-
2016
customers with another means of accessing their accounts without physically visiting a
bank
.The main purpose of this study is to …
Persistent link: https://www.econbiz.de/10012998183
Saved in:
4
Modelling effect of perceived service quality dimensions on customer satisfaction in Indian
bank
settings
Adil, Mohd
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 358-373
Persistent link: https://www.econbiz.de/10010127941
Saved in:
5
An empirical study of customer satisfaction towards
bank
payment card service quality in Ho Chi Minh banking branches
Nhu Ty Nguyen
;
Tran Thanh Tuyen
;
Wang, Chia Nan
- In:
International journal of economics and finance
6
(
2014
)
5
,
pp. 170-181
Persistent link: https://www.econbiz.de/10010363486
Saved in:
6
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
7
Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience
Agrawal, Vivek
;
Seth, Nitin
;
Seth, Dinesh
;
Tripathi, Vikas
- In:
International journal of business information systems : …
32
(
2019
)
4
,
pp. 489-506
Persistent link: https://www.econbiz.de/10012159053
Saved in:
8
A study on customers perception towards online banking during Covid-19
Cherukur, Ram Babu
;
Sivakumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 980-986
Persistent link: https://www.econbiz.de/10012544290
Saved in:
9
Service quality dimensions : an empirical investigation of commercial banks in
India
using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
10
From traditional banking to technology-enabled banking services in
India
: a study of
bank
customers' perceptive
Ali, Liaqat
;
Kaur, Simran Jit
- In:
Journal for global business advancement : JGBA
15
(
2022
)
4
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014309015
Saved in:
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