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Compassion capability in resource-limited organizations in South Africa
Train, Katherine J.; April, Kurt - In: Africa journal of management 6 (2020) 1, pp. 6-23
Persistent link: https://www.econbiz.de/10012214259
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Personalized charity advertising : can personalized prosocial messages promote empathy, attitude change, and helping intentions toward stigmatized social groups?
Bartsch, Anne; Kloß, Andrea - In: International journal of advertising : the review of … 38 (2019) 3, pp. 345-363
Persistent link: https://www.econbiz.de/10012200258
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Predisposing customers to be more satisfied by inducing empathy in them
Davis, Cassandra; Jiang, Li; Williams, Patti; Drolet, … - In: Cornell hospitality quarterly : CQ 58 (2017) 3, pp. 229-239
Persistent link: https://www.econbiz.de/10011736838
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Service quality of micro-finance institutions in district MANSEHRA : an investigation of customer satisfaction
Ali, Sher; Khalid, Uzhair; Bilal, Hazrat - In: Journal of economic cooperation & development 41 (2020) 1, pp. 61-88
Persistent link: https://www.econbiz.de/10012594065
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Being emotionally supportive : exploring the value of emotional appeals retargeting in recovering consumers of financial services
Lu, Tian; Lu, Xianghua; Yang, Hui; Zhang, Peter - In: Production and operations management : the flagship … 33 (2024) 1, pp. 166-183
Persistent link: https://www.econbiz.de/10014575539
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The mask of sanity? : leader primary psychopathy and the effects of leader emotion regulation strategies on followers
Wisse, Barbara; Sleebos, Ed; Keller, Anita - In: Journal of leadership & organizational studies : JLOS 31 (2024) 2, pp. 146-165
Persistent link: https://www.econbiz.de/10014633125
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Heroes rise in tough times : the role of ethical idealism, empathy, and firm responses to the COVID-19 pandemic
Kang, Yeonjung; Legendre, Tiffany S.; Lee, Seonjeong; … - In: The Cornell hospitality quarterly 65 (2024) 2, pp. 168-183
Persistent link: https://www.econbiz.de/10014634699
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Reaching goals and doing good : exploring consumer responses to meaningful advertisements
Wu, Linwan; Dodoo, Naa Amponsah - In: Journal of promotion management : JPM 23 (2017) 4, pp. 592-613
Persistent link: https://www.econbiz.de/10011799287
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Internal corporate social responsibility as a strategic tool for employee engagement in public organizations : role of empathy and organizational pride
Ali, Farraz; Nawaz, Zubair; Kumar, Nilesh - In: Human systems management : HSM 43 (2024) 3, pp. 391-406
Persistent link: https://www.econbiz.de/10014554589
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Confucian value's influences on Chinese customer relationships in product crisis recovery
Cui, Hong-Jing; Yao, Feng; Zhao, Tai-Yang; Budisantoso, … - In: European journal of international management : EJIM 17 (2022) 2/3, pp. 324-348
Persistent link: https://www.econbiz.de/10012887530