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Immediate and long-term benefits of in-store return experience
Ertekin, Necati - In: Production and operations management : the flagship … 27 (2018) 1, pp. 121-142
Persistent link: https://www.econbiz.de/10011970051
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Shoppers' attachment with retail stores : antecedents and impact on patronage intentions
Badrinarayanan, Vishag; Becerra, Enrique P. - In: Journal of retailing and consumer services 50 (2019), pp. 371-378
Persistent link: https://www.econbiz.de/10012114180
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Drivers of customer loyalty in South African retail stores
Mafini, Chengedzai; Dhurup, Manilall Roy - In: The journal of applied business research 31 (2015) 4, pp. 1295-1310
Persistent link: https://www.econbiz.de/10011350591
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Tests of in-store experience and socially embedded measures as predictors of retail store loyalty
Yoon, Sungjoon; Park, Ji Eun - In: Journal of retailing and consumer services 45 (2018), pp. 111-119
Persistent link: https://www.econbiz.de/10011929907
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Towards monitoring and building customer share of wallet in physical retail with in-store and mobile information systems
Vuckovac, Denis - 2018
Persistent link: https://www.econbiz.de/10012163714
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The magnitude of change effect in store remodeling
Ferraro, Carla R.; Danaher, Tracey S.; Danaher, Peter J.; … - In: Journal of retailing 93 (2017) 4, pp. 440-457
Persistent link: https://www.econbiz.de/10011790701
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An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time
Bäckström, Kristina; Johansson, Ulf - In: The international review of retail, distribution and … 27 (2017) 3, pp. 241-259
Persistent link: https://www.econbiz.de/10011741612
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The effects of store environment elements on customer-to-customer interactions involving older shoppers
Tomazelli, Joana; Broilo, Patricia Liebesny; Espartel, … - In: The journal of services marketing 31 (2017) 4/5, pp. 339-350
Persistent link: https://www.econbiz.de/10011742690
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Examining the role of store design on consumers' cross-sectional perceptions of retail brand loyalty
Murray, John; Elms, Jonathan; Teller, Christoph - In: Journal of retailing and consumer services 38 (2017), pp. 147-156
Persistent link: https://www.econbiz.de/10011743209
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The impact of hard discounter presence on store satisfaction and store loyalty
Hunneman, Auke; Verhoef, Peter C.; Sloot, Laurens M. - In: Journal of retailing and consumer services 59 (2021), pp. 1-13
Persistent link: https://www.econbiz.de/10012434278