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Customer motives and benefits for participating in online co-creation activities

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Effect of virtual community involvement on new product development : case studies on Indonesian online commerce companies

Nursiam, Suciwati; Handayani, Putu Wuri; Trisnaty, Ida … - In: International journal of business information systems : … 22 (2016) 4, pp. 397-421

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Factors identification of online reputation and relationship with trust : a study of generation Y

Gupta, Rashik; Ponnuru, Karteek Ramalinga; Kumar, Anil; … - In: International journal of business information systems : … 26 (2017) 2, pp. 151-165

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Customer experience in social commerce websites : toward an integrated conceptual framework

Beyari, Hasan; Ghouth, Alaa - In: Journal of management research 10 (2018) 3, pp. 52-62

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Stuck online : when online engagement gets in the way of offline sales

Bar-Gill, Sagit; Reichman, Shachar - In: MIS quarterly 45 (2021) 2, pp. 755-788

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Strategic behavior of e-commerce businesses in online industry of electronics from a customer perspective

Svobodová, Zuzana; Rajchlová, Jaroslava - In: Administrative Sciences : open access journal 10 (2020) 4/78, pp. 1-24

The issue of online shopping behavior is gaining importance with the continued development of e-commerce. E-commerce businesses that aim to be successful in the online market in the long run must consider the factors of online shopping behavior when creating and implementing their e-commerce...

Persistent link: https://www.econbiz.de/10012421036

How managerial responses to online reviews affect customer satisfaction : an empirical study based on additional reviews

Zhao, Yan; Wen, Lingling; Feng, Xiangnan; Li, Ran; Lin, … - In: Journal of retailing and consumer services 57 (2020), pp. 1-11

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Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth

Al-Adwan, Ahmad Samed; Kokash, Husam; Al-Adwan, Ahmad Samed - In: International journal of electronic marketing and … 11 (2020) 3, pp. 278-306

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Towards a unified customer experience in online shopping environments : antecedents and outcomes

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Online purchase decision after viewing ads : factors related to sociodemographic and internet use on different digital channels

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