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Impact of value-added service...
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33
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91
Web Site spill over to email campaigns : the role of privacy, trust and shoppers' attitudes
Cases, Anne-Sophie
;
Fournier, Christophe
;
Dubois, …
- In:
Journal of business research : JBR
63
(
2010
)
9/10
,
pp. 993-999
Persistent link: https://www.econbiz.de/10008652107
Saved in:
92
Consumer satisfaction with a mass customized Internet apparel shopping site
Lee, Hyun-hwa
;
Damhorst, Mary L.
;
Campbell, J. R.
; …
- In:
International journal of consumer studies
35
(
2011
)
3
,
pp. 316-329
Persistent link: https://www.econbiz.de/10009153232
Saved in:
93
E-retailing by banks : e-service quality and its importance to customer satisfaction
Herington, Carmel
;
Weaven, Scott
- In:
European journal of marketing : EJM
43
(
2009
)
9/10
,
pp. 1220-1231
Persistent link: https://www.econbiz.de/10009525798
Saved in:
94
Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
Saved in:
95
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
96
Online information quality and consumer satisfaction : the moderating roles of contextual factors - a meta-analysisO
Ghasemaghaei, Maryam
;
Hassanein, Khaled
- In:
Information & management : the internat. journal of …
52
(
2015
)
8
,
pp. 965-981
Persistent link: https://www.econbiz.de/10011416915
Saved in:
97
EWOM effects on hotel booking intentions, attitudes, trust, and
website
perceptions
Ladhari, Riadh
;
Michaud, Mélissa
- In:
International journal of hospitality management
46
(
2015
),
pp. 36-45
Persistent link: https://www.econbiz.de/10011302002
Saved in:
98
Functional characteristics of banking websites and customer loyalty : the mediating role of online trust
Berraies, Sarra
;
Chtioui, Rached
;
Yahia, Karim Ben
- In:
The journal of applied business research
31
(
2015
)
3
,
pp. 911-923
Persistent link: https://www.econbiz.de/10011304803
Saved in:
99
Web personalization cues and their differential effects on user assessments of
website
value
Benlian, Alexander
- In:
Journal of management information systems : JMIS
32
(
2015
)
1
,
pp. 225-260
Persistent link: https://www.econbiz.de/10011341226
Saved in:
100
A valued agent : how ECAs affect
website
customers' satisfaction and behaviors
Ben Mimoun, Mohammed Slim
;
Poncin, Ingrid
- In:
Journal of retailing and consumer services
26
(
2015
),
pp. 70-82
Persistent link: https://www.econbiz.de/10011347840
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