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Light in the darkness? : managers in the back office of a kafkaesque bank
McCabe, Darren - In: Organization studies : an international … 35 (2014) 2, pp. 255-278
Persistent link: https://www.econbiz.de/10010252677
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Trust and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle - In: The journal of applied business research 32 (2016) 1, pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
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Unpacking the interplay between organisational factors and the economic environment in the creation of consumer vulnerability
Canhoto, Ana Isabel Domingos; Dibb, Sally - In: Journal of marketing management : MM 32 (2016) 3/4, pp. 335-356
Persistent link: https://www.econbiz.de/10011545667
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Growth of Islamic banking in GCC : journey and beyond
Rafiuddin, Aqila; Alam, Zafar - In: International journal of financial services management … 8 (2015) 2, pp. 99-109
Persistent link: https://www.econbiz.de/10011547421
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Ex ante characteristics of acquirers and targets in Indian financial sector : an empirical analysis
Bhalla, Priya - In: International journal of financial services management … 8 (2015) 2, pp. 110-132
Persistent link: https://www.econbiz.de/10011547573
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Diagnostic analysis on service quality parameters : a comparison of select banks in Uttarakhand, India
Singh, Saurabh; Kamal, Raj; Kumar, Devendra - In: International journal of financial services management … 8 (2015) 2, pp. 163-178
Persistent link: https://www.econbiz.de/10011547601
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Financial constraints on economic development : theory and policy for developing countries
Hermann, Jennifer - In: CEPAL review (2014) 114, pp. 67-82
Persistent link: https://www.econbiz.de/10011456286
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Sequential loss of self-control : exploring the antecedents and consequences of student credit card debt
Peltier, James; Dahl, Andrew J.; Schibrowsky, John E. - In: Journal of financial services marketing : JFSM 21 (2016) 3, pp. 167-181
Persistent link: https://www.econbiz.de/10011554745
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Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs
Kabadayi, Sertan - In: Journal of financial services marketing : JFSM 21 (2016) 3, pp. 194-208
Persistent link: https://www.econbiz.de/10011554775
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Involving High Net Worth Individuals (HNWI) for financial services innovation
De Smet, Dieter; Mention, Anne-Laure; Torkkeli, Marko - In: Journal of financial services marketing : JFSM 21 (2016) 3, pp. 226-239
Persistent link: https://www.econbiz.de/10011554789