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Exploring the effectiveness of creating regulatory fit in crisis communications : can it change perceptions of media coverage during a crisis?
Avnet, Tamar; Laufer, Daniel - In: Business horizons 58 (2015) 2, pp. 149-156
Persistent link: https://www.econbiz.de/10010497519
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Remedy management for product recalls in the automotive industry : how car dealers should time the repair and communicate its outcome
Gelbrich, Katja; Voigt, Sarah; Nazifi, Amin - In: Journal of business research : JBR 167 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014383152
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Strategic manoeuvres and impression management : communication approaches in the case of a crisis event
O'Connell, Brendan; De Lange, Paul; Stoner, Greg; … - In: Business history 58 (2016) 5/6, pp. 903-924
Persistent link: https://www.econbiz.de/10011603470
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Catalytic defiance as a crisis communication strategy : the risk of pursuing long-term objectives
Yehya, Nadine A.; Coombs, W. Timothy - In: Business horizons 60 (2017) 4, pp. 463-472
Persistent link: https://www.econbiz.de/10011707715
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From #mcdonaldsfail to #dominossucks : an analysis of Instagram images about the 10 largest fast food companies
Guidry, Jeanine D.; Messner, Marcus; Jin, Yan; … - In: Corporate communications : an international journal 20 (2015) 3, pp. 344-359
Persistent link: https://www.econbiz.de/10011401387
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Taming the amygdala : new tools for crisis management
Hirsch, Peter B. - In: Journal of business strategy 35 (2014) 1, pp. 52-55
Persistent link: https://www.econbiz.de/10010245958
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A theorisation of discrete emotion spillovers : an empirical test for anger
Antonetti, Paolo; Valor, Carmen - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 7/8, pp. 599-625
Persistent link: https://www.econbiz.de/10012584554
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When blame-giving crisis communications are persuasive : a dual-influence model and its boundary conditions
Antonetti, Paolo; Baghi, Ilaria - In: Journal of business ethics : JBE 172 (2021) 1, pp. 59-78
Persistent link: https://www.econbiz.de/10012589055
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How the sender's positioning and the target's CSR record influence the effectiveness of scapegoating crisis communications
Antonetti, Paolo; Baghi, Ilaria - In: Marketing letters : a journal of research in marketing 32 (2021) 4, pp. 411-423
Persistent link: https://www.econbiz.de/10012793418
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"To trust or not to trust" : the impact of social media influencers on the reputation of corporate brands in crisis
Singh, Jaywant; Crisafulli, Benedetta; Quamina, La Toya; … - In: Journal of business research : JBR 119 (2020), pp. 464-480
Persistent link: https://www.econbiz.de/10012417030