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Consumer behaviour
79,025
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78,872
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15,264
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13,607
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11,178
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11,129
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8,968
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8,966
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7,887
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7,697
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5,609
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5,607
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4,828
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4,754
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4,749
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4,749
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4,458
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4,196
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3,976
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3,926
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3,750
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3,675
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3,536
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3,527
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3,471
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2,880
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Han, Heesup
132
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116
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111
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95
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95
Bauer, Hans H.
93
Grunert, Klaus G.
93
Phau, Ian
87
Herrmann, Andreas
84
Usman, Osly
84
Lusk, Jayson L.
83
Wiedmann, Klaus-Peter
80
Grewal, Dhruv
79
Gierl, Heribert
78
Sheth, Jagdish N.
76
Dwivedi, Yogesh Kumar
72
Khare, Arpita
72
Loureiro, Sandra Maria Correia
72
Bagozzi, Richard P.
70
Foxall, Gordon R.
69
Stavins, Joanna
69
Agarwal, Sumit
67
Septianto, Felix
67
Nayga, Rodolfo M.
66
Sharma, Piyush
66
Jang, Soocheong
65
Walsh, Gianfranco
65
Laroche, Michel
64
Wansink, Brian
64
Verhoef, Peter C.
62
Paul, Justin
61
Rajagopal
61
Spiller, Achim
60
Chintagunta, Pradeep K.
56
Ko, Eunju
56
Janssen, Maarten C. W.
55
Pelsmacker, Patrick de
55
Hollebeek, Linda D.
54
Krishna, Aradhna
54
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National Bureau of Economic Research
520
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107
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
47
Federal Reserve Board (Board of Governors of the Federal Reserve System)
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OECD
44
American Marketing Association
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Université Paris-Dauphine (Paris IX)
33
IGI Global
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International Energy Agency
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Verlag Dr. Kovač
30
Books on Demand GmbH <Norderstedt>
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Federal Reserve Bank of New York
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Edward Elgar Publishing
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Institut für Demoskopie Allensbach
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Nordic Council of Ministers
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Friedrich-Schiller-Universität Jena
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INSEAD
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Nomos Verlagsgesellschaft
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Universität Mannheim
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RWTH Aachen
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Österreichisches Institut für Wirtschaftsforschung
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Christian-Albrechts-Universität zu Kiel
10
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Gesellschaft für Konsum-, Markt- und Absatzforschung
9
Axel-Springer-Verlag
8
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8
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8
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European University Institute / Department of Economics
8
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Journal of business research : JBR
2,130
Journal of retailing and consumer services
2,033
International journal of hospitality management
896
International journal of consumer studies
772
Psychology & marketing
691
Journal of consumer research : JCR ; an interdisciplinary bimonthly
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NBER working paper series
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Asia Pacific journal of marketing and logistics
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Tourism management : research, policies, practice
405
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396
The journal of product & brand management
394
NBER Working Paper
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European journal of marketing : EJM
373
Journal of marketing research : JMR
369
The journal of brand management : an international journal
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Management science : journal of the Institute for Operations Research and the Management Sciences
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The journal of services marketing
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
345
Journal of marketing management : MM
340
SpringerLink / Bücher
335
Journal of retailing
333
Journal of the Academy of Marketing Science
330
Journal of marketing
329
Cogent business & management
328
International journal of contemporary hospitality management
325
Journal of international consumer marketing
325
The service industries journal
318
Marketing letters : a journal of research in marketing
314
Journal of hospitality marketing & management
307
Journal of consumer behaviour : an international research review
306
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
305
International journal of retail & distribution management
302
The international review of retail, distribution and consumer research
300
Journal of marketing communications
298
The journal of consumer marketing
291
Journal of fashion marketing and management
290
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
281
Technological forecasting & social change : an international journal
275
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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ECONIS (ZBW)
87,432
Other ZBW resources
1,672
RePEc
1,405
USB Cologne (EcoSocSci)
349
EconStor
236
BASE
204
USB Cologne (business full texts)
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71
Customer perceptions of frontline employee service delivery : a study of Russian bank customer satisfaction and behavioural intentions
Rod, Michel
;
Ashill, Nicholas J.
;
Gibbs, Tanya
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 212-221
Persistent link: https://www.econbiz.de/10011473203
Saved in:
72
Influence of experiences on memories, satisfaction and behavioral intentions : a study of creative tourism
Ali, Faizan
;
Ryu, Kisang
;
Kashif Hussain
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 85-100
Persistent link: https://www.econbiz.de/10011484657
Saved in:
73
A theoretical review of CRM effects on customer satisfaction and loyalty
Kamrul Islam Shaon, S. M.
;
Rahman, Hasebur
- In:
Central European business review : CEBR
4
(
2015
)
1
,
pp. 23-36
Persistent link: https://www.econbiz.de/10011489345
Saved in:
74
The consumer experience and the absorbing story
Söderlund, Magnus
;
Sagfossen, Sofie
- In:
Nordic journal of business : NJB
64
(
2015
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011503374
Saved in:
75
A study on the factors affecting customer satisfaction in online airline services
Nur Fazidah Elias
;
Hazura Mohamed
;
Rira Rahayu Arridha
- In:
International journal of business information systems : …
20
(
2015
)
3
,
pp. 274-288
Persistent link: https://www.econbiz.de/10011518844
Saved in:
76
A theoretical model to investigate customer loyalty on logistics service providers for sustainable business performance
Soh, Keng Lin
;
Sze Hui Chin
;
Wong, Wai Peng
- In:
International journal of business performance and …
7
(
2015
)
3
,
pp. 212-232
Persistent link: https://www.econbiz.de/10011521212
Saved in:
77
The EPSI model as the main factor for identifying customer satisfaction : empirical research
González Menorca, Leonor
;
Fernández-Ortiz, Rubén
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 447-463
Persistent link: https://www.econbiz.de/10011558842
Saved in:
78
The influences of service quality of online order and electronic word of mouth on price sensitivity using loyalty as a mediating variable
Lin, Wen-Bao
;
Ku, Tsung-Yu
- In:
International journal of electronic business
12
(
2015
)
3
,
pp. 215-241
Persistent link: https://www.econbiz.de/10011538213
Saved in:
79
How does the community structure affect the customer satisfaction?
Secgin, Suat
;
Dalkilic, Gokhan
- In:
International journal of business excellence
8
(
2015
)
3
,
pp. 312-323
Persistent link: https://www.econbiz.de/10011538838
Saved in:
80
Assessing the influence of economic and customer experience factors on service purchase behaviors
Kumar, V.
;
Umashankar, Nita
;
Kim, Kihyun Hannah
; …
- In:
Marketing science : the marketing journal of the …
33
(
2014
)
5
,
pp. 673-692
Persistent link: https://www.econbiz.de/10010468408
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