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Consumer behaviour
54
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Service quality
28
Customer satisfaction
27
Dienstleistungsqualität
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China
22
Kundenzufriedenheit
21
Lieferantenmanagement
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Sharma, Piyush
176
Chan, Ricky Y. K.
37
Sivakumaran, Bharadhwaj
20
Kim, Namwoon
13
Leung, Tak Yan
13
Marshall, Roger
12
Malik, Ashish
11
Roy, Rajat
11
Cheng, Louis T. W.
9
Zhan, Wu
9
Kingshott, Russel
8
Kingshott, Russel P.J.
8
Zhan, Lingjing
8
Kingshott, Russel P. J.
7
Chan, Ricky Yee-kwong
6
Luk, Sherriff T. K.
6
Rabbanee, Fazlul K.
6
St. Davčik, Nebojša
6
Cardinali, Silvio
5
Chen, Ivy S. N.
5
Gaur, Sanjaya Singh
5
Mohan, Geetha
5
Ueno, Akiko
5
Dhawan, Abhinav
4
Erramilli, M. Krishna
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Gupta, Narain
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Sardana, Deepak
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Su, Yong
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Tam, Jackie L. M.
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Tam, Jackie L.M.
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Wu, Zhan
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Chan, Ricky
3
Chung, Cindy
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Davcik, Nebojsa S.
3
He, Yanqun
3
Hosie, Peter J.
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Nguyen Tuyet-Mai
3
Pillai, Kishore Gopalakrishna
3
Sima, Herbert
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Journal of business research : JBR
34
The journal of services marketing
16
Journal of Services Marketing
14
Industrial marketing management : the international journal for industrial and high-tech firms
8
Marketing Intelligence & Planning
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7
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European Journal of Marketing
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Business Horizons
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Journal of advertising : official publication of the American Academy of Advertising
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Journal of business ethics : JOBE
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Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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Journal of transnational management : the official journal of the International Management Development Association
2
Psychology & Marketing
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
The journal of business & industrial marketing
2
A Research Agenda for Service Marketing
1
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asian economies
1
Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
1
Branding and sustainable competitive advantage : building virtual presence
1
Business Strategy and the Environment
1
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ECONIS (ZBW)
139
Other ZBW resources
44
OLC EcoSci
25
RePEc
10
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11
Are foreign banks sure winners in post-WTO China?
Leung, M. K.
;
Chan, Ricky Y. K.
- In:
Business horizons
49
(
2006
)
3
,
pp. 221-234
Persistent link: https://www.econbiz.de/10003322970
Saved in:
12
Is customer loyalty vulnerability-based? : an empirical study of a Chinese capital-intensive manufacturing industry
Wong, Yiu-hing
;
Chan, Ricky Y. K.
;
Ngai, E. W. T.
; …
- In:
Industrial marketing management : the international …
38
(
2009
)
1
,
pp. 83-93
Persistent link: https://www.econbiz.de/10003810425
Saved in:
13
Management demography and corporate performance : evidence from China
Cheng, Louis T. W.
;
Chan, Ricky Y. K.
;
Leung, Tak Yan
- In:
International business review : the official journal of …
19
(
2010
)
3
,
pp. 261-275
Persistent link: https://www.econbiz.de/10003978776
Saved in:
14
Corporate performance implications of relational demographic differences on age and titles of chairpersons versus general managers of listed Chinese companies
Chan, Ricky Y. K.
;
Cheng, Louis T. W.
;
Leung, Tak Yan
- In:
British journal of management : BJM
22
(
2011
)
1
,
pp. 96-113
Persistent link: https://www.econbiz.de/10008909035
Saved in:
15
An examination of the influence of guanxi and xinyong (utilization of personal trust) on negotiation outcome in China : an old friend approach
Leung, T. K. P.
;
Chan, Ricky Y. K.
;
Lai, Kee-hung
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
7
,
pp. 1193-1205
Persistent link: https://www.econbiz.de/10009491992
Saved in:
16
Environmental orientation and corporate performance : the mediation mechanism of green supply chain management and moderating effect of competitive intensity
Chan, Ricky Y. K.
;
He, Hongwei
;
Chan, Hing Kai
;
Wang, …
- In:
Industrial marketing management : the international …
41
(
2012
)
4
,
pp. 621-630
Persistent link: https://www.econbiz.de/10009583018
Saved in:
17
The environmental buyer behaviour model : (a comparative analysis of consumer environmental behaviour)
Suchard, Hazel T.
;
Polonsky, Michael J.
;
Chan, Ricky Y. K.
-
2002
Persistent link: https://www.econbiz.de/10002972241
Saved in:
18
Asian dimensions of services marketing
Tang, Esther P. Y.
(
contributor
); …
-
2002
Persistent link: https://www.econbiz.de/10001660536
Saved in:
19
Time buying and time saving : effects on service convenience and the shopping experience at the mall
Lloyd, Alison Elizabeth
;
Chan, Ricky Y. K.
;
Yip, Leslie …
- In:
The journal of services marketing
28
(
2014
)
1
,
pp. 36-49
Persistent link: https://www.econbiz.de/10010343429
Saved in:
20
Impacts of environmental uncertainty on firms' innovation capability and stakeholder value : evidence from the Australian courier industry
Wang, Michael
;
Kim, Namwoon
;
Chan, Ricky Y. K.
- In:
International journal of innovation management : IJIM
26
(
2022
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10013269784
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