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Effects of social perceptions and organizational commitment on restaurant performance
Bufquin, Diego; DiPietro, Robin B.; Park, Jeong-Yeol; … - In: Journal of hospitality marketing & management 26 (2017) 7, pp. 752-769
Persistent link: https://www.econbiz.de/10011784024
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Impact of total quality services on financial performance : role of service profit chain
Jyoti, Jeevan; Kour, Sumeet; Sharma, Jyoti - In: Total quality management & business excellence : an … 28 (2017) 8, pp. 897-929
Persistent link: https://www.econbiz.de/10011977067
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Relationship between servant leadership in organizational culture, organizational commitment, organizational citizenship behaviour and customer satisfaction
Setyaningrum, Retno Purwani - In: European research studies 20 (2017) 3A, pp. 554-569
Persistent link: https://www.econbiz.de/10012219071
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The impact of green training on employee turnover intention and customer satisfaction : an integrated perspective
Han, Jung Woo; Kok, Seng Kiat; McClelland, Bob - In: Corporate social responsibility and environmental management 30 (2023) 6, pp. 3006-3019
Persistent link: https://www.econbiz.de/10014426728
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Role of employee responsiveness towards customer affective commitment and customer satisfaction in VUCA environment : a study on insurance segment
Paposa, Kamalpreet Kaur; Paposa, Sukhvinder Singh - In: International journal of public sector performance … 13 (2024) 2, pp. 178-189
Persistent link: https://www.econbiz.de/10015070787
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The happy/productive worker thesis revisited
Wright, Thomas A.; Cropanzano, Russell - In: Research in personnel and human resources management : … 26 (2007), pp. 269-307
Persistent link: https://www.econbiz.de/10003835719
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Much more than meets the eye : the role of psychological well-being in job performance, employee retention and cardiovascular health
Wright, Thomas A. - In: Organizational dynamics : a quarterly review of … 39 (2010) 1, pp. 13-23
Persistent link: https://www.econbiz.de/10003950740
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Expecting the worst : moderating effects of social cynicism on the relationships between relationship conflict and negative affective reactions
List, Friedrich; Fang, Zhou; Leung, Kwok - In: Journal of business and psychology 26 (2011) 3, pp. 339-345
Persistent link: https://www.econbiz.de/10009302003
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When do health and well-being interventions work? : managerial commitment and context
Greasley, Kay; Edwards, Paul K. - In: Economic and industrial democracy : EID ; an … 36 (2015) 2, pp. 355-377
Persistent link: https://www.econbiz.de/10011283030
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Affective commitment as a moderator of the adverse relationships between day-specific self-control demands and psychological well-being
Rivkin, W.; Diestel, Stefan; Schmidt, Klaus-Helmut - In: Journal of vocational behavior 88 (2015), pp. 185-194
Persistent link: https://www.econbiz.de/10011302028