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Customer integration 4.0 : leveraging customer knowledge in innovation processes by using digital technologies
Füller, Kathrin Jasmin - 2017
Persistent link: https://www.econbiz.de/10011809713
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The negative effect of team's prior experience and technological turbulence on new service development projects with customer involvement
Carbonell, Pilar; Rodriguez Escudero, Ana Isabel - In: European journal of marketing : EJM 49 (2015) 3/4, pp. 278-301
Persistent link: https://www.econbiz.de/10011309608
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Customer and employee co-creation of radical service innovations
Melton, Horace; Hartline, Michael D. - In: The journal of services marketing 29 (2015) 2, pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
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Exploring customer-to-customer value co-creation platforms and practices in team sports
Uhrich, Sebastian - In: European Sport management quarterly : ESMQ 14 (2014) 1, pp. 25-49
Persistent link: https://www.econbiz.de/10010337063
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The value of codesign : the effect of customer involvement in service design teams
Trischler, Jakob; Pervan, Simon J.; Kelly, Stephen J.; … - In: Journal of service research : JSR 21 (2018) 1, pp. 75-100
Persistent link: https://www.econbiz.de/10011855780
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Exploring the "black box" of customer co-creation processes
Trischler, Jakob; Pervan, Simon J.; Scott, Donald Robert - In: The journal of services marketing 31 (2017) 3, pp. 265-280
Persistent link: https://www.econbiz.de/10011741253
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Salespeople and teams as stakeholder and knowledge managers : a service-ecosystem, co-creation, crossing-points perspective on key outcomes
Plouffe, Christopher R.; DeCarlo, Thomas E.; Fergurson, … - In: European journal of marketing 58 (2024) 3, pp. 704-732
Persistent link: https://www.econbiz.de/10015047332
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Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana; Gabbott, Mark; Naumann, Kay - In: Journal of marketing management : MM 31 (2015) 7/8, pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
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Impact of co-production on consumer perception of empowerment
Harrison, Tina; Waite, Kathryn - In: The service industries journal 35 (2015) 10, pp. 502--520
Persistent link: https://www.econbiz.de/10011333309
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Developing what customers really need : involving customers in innovations
Weber, Marcel E. A.; Weggeman, Mathieu C. D. P.; Aken, … - In: International journal of innovation and technology … 9 (2012) 3, pp. 1-15
Persistent link: https://www.econbiz.de/10009668305