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86
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121
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
122
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
123
The empirical study of consumers'
loyalty
for display technology
Lin, Chiu Hui
;
Wu, Chih-Wen
;
Cheng, Yi-Han
- In:
Journal of business research : JBR
68
(
2015
)
11
,
pp. 2260-2265
Persistent link: https://www.econbiz.de/10011389323
Saved in:
124
Customer dissatisfaction responses to restaurant service failures : insights into noncomplainers from a relational perspective
Ro, Heejung
- In:
Journal of hospitality marketing & management
24
(
2015
)
3/4
,
pp. 435-456
Persistent link: https://www.econbiz.de/10011292830
Saved in:
125
Factors influencing patient
loyalty
to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin
;
Al Kuwaiti, Ibrahim A.
;
Husain, Zafar
; …
- In:
International journal of quality & reliability management
39
(
2022
)
1
,
pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
Saved in:
126
Outcomes of Perceived Online Webshop Quality: Empirical Evidence
Alexander Joseph Ibnu Wibowo
- In:
Market : review for marketing theory and practice
33
(
2021
)
2
,
pp. 149-164
Persistent link: https://www.econbiz.de/10012819195
Saved in:
127
The influence of Islamic attributes and religious commitments toward halal wellness services customer satisfaction and
loyalty
Sobari, Nurdin
;
Kurniati, Andyan
;
Usman, Hardius
- In:
Journal of Islamic marketing
13
(
2022
)
1
,
pp. 177-197
Persistent link: https://www.econbiz.de/10012797428
Saved in:
128
Service quality,
loyalty
, and co-creation behaviour : a customer perspective
Albuquerque, Rafael P.
;
Ferreira, João J. M.
- In:
International journal of innovation science
14
(
2022
)
1
,
pp. 157-176
Persistent link: https://www.econbiz.de/10012797545
Saved in:
129
Mobile bank applications :
loyalty
of young bank customers
Nourallah, Mustafa
;
Strandberg, Christer
;
Öhman, Peter
- In:
Financial services review : the journal of individual …
29
(
2021
)
2
,
pp. 147-167
Persistent link: https://www.econbiz.de/10012799462
Saved in:
130
Is differential treatment in response to service failures effective? : the roles of comparison,
loyalty
, and scarcity messages
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547932
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