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1
A comparative study of online review management in hospitality services
Niu, Run H.
;
Fan, Ying
- In:
International journal of services and operations …
38
(
2021
)
1
,
pp. 22-39
Persistent link: https://www.econbiz.de/10012522294
Saved in:
2
EWOM effects on hotel booking intentions, attitudes, trust, and website perceptions
Ladhari, Riadh
;
Michaud, Mélissa
- In:
International journal of hospitality management
46
(
2015
),
pp. 36-45
Persistent link: https://www.econbiz.de/10011302002
Saved in:
3
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
4
Analyzing conversion rates in online hotel booking : the role of customer reviews, recommendations and rank order in search listings
Cezar, Asunur
;
Öğüt, Hulisi
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 286-304
Persistent link: https://www.econbiz.de/10011459807
Saved in:
5
The influence of online reviews to online hotels booking intentions
Zhao, Xinyuan
;
Wang, Liang
;
Guo, Xiao
;
Law, Chun Hung …
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1343-1364
Persistent link: https://www.econbiz.de/10011403403
Saved in:
6
Impact of website interface on customer experience and engagement intention in online hotel booking
Le, Tran-Thien-Y.
;
Chen, Ja-Shen
- In:
International journal of information systems in the …
14
(
2022
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10012799971
Saved in:
7
Online review antecedents of trust, purchase, and recommendation intention : a simulation-based experiment for hotels and AirBnBs
Furner, Christopher P.
;
Drake, John R.
;
Zinko, Robert
; …
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10012801987
Saved in:
8
What are the determinants of consumers' online reviews adoption for hotel bookings : a structural equation modelling approach
Lata, Suman
;
Rana, Krishma
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 171-193
Persistent link: https://www.econbiz.de/10012583842
Saved in:
9
Designing a framework for e-WOM and online reviews adoption for online reservations in the hotel industry in the Egyptian context
Elsaghier, Niveen
- In:
International journal of business & management : IJoBM
8
(
2020
)
2
,
pp. 25-52
Persistent link: https://www.econbiz.de/10012395620
Saved in:
10
Comparison of online customer ratings between the eco-labelled and non-eco-labelled hotels of Oslo
Binbasioglu, Hulisi
- In:
International journal of entrepreneurship and …
24
(
2020
)
4/5
,
pp. 358-373
Persistent link: https://www.econbiz.de/10012251193
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