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Effects of clinical pathway implementation on medical quality and patient satisfaction
Yeh, Tsu-Ming; Pai, Fan-Yun; Huang, Kai-I - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 583-601
Persistent link: https://www.econbiz.de/10011305642
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Pricing distortions in Medicare's physician fee schedule and patient satisfaction with care quality and access
Brunt, Christopher, S.; Jensen, Gail A. - In: Health economics 23 (2014) 7, pp. 761-775
Persistent link: https://www.econbiz.de/10011306484
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Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
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An empirical investigation on patients perception about service quality of corporate hospitals in Coimbatore, Tirupur and Erode Districts- Tamilnadu
Saravanan, S. - In: GITAM journal of management : a quarterly publication … 12 (2014) 4, pp. 114-123
Persistent link: https://www.econbiz.de/10011292586
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Does CEO compensation impact patient satisfaction? Kunle Akingbola and Herman A. van den Berg
Akingbola, Kunle; Van den Berg, Herman A. - In: Journal of health organization and management 29 (2015) 1, pp. 111-127
Persistent link: https://www.econbiz.de/10011297978
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Modelling patient satisfaction in healthcare
Bordoloi, Sanjeev K. - In: International journal of services and operations … 35 (2020) 3, pp. 339-358
Persistent link: https://www.econbiz.de/10012178832
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Hospital servicescape design for inpatient wellbeing
Hamed, Sara; El-Bassiouny, Noha; Ternès, Anabel - In: Services marketing quarterly 40 (2019) 1, pp. 1-32
Persistent link: https://www.econbiz.de/10012179153
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Impact of relational coordination on staff and patient outcomes in outpatient surgical clinics
Gittell, Jody Hoffer; Logan, Caroline; Cronenwett, Jack; … - In: Health care management review : HCM review 45 (2020) 1, pp. 12-20
Persistent link: https://www.econbiz.de/10012157697
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Restorative servicescapes in health care : examining the influence of hotel-like attributes on patient well-being
Mody, Makarand Amrish; Suess, Courtney; Dogru, Tarik - In: The Cornell hospitality quarterly 61 (2020) 1, pp. 19-39
Persistent link: https://www.econbiz.de/10012158108
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Influence of continuous quality improvement on patients' satisfaction within hospitals in Nairobi, Kenya
Ntwiga, Pamleila Nkirote; Muchara, Maina; Kiriri, Peter - 2019
Persistent link: https://www.econbiz.de/10012146093