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Multifactor analysis of online reputation as a tool for enhancing competitiveness of subjects from automotive industry

Dorčák, Peter; Markovič, Peter; Pollák, František - In: Ekonomický časopis : časopis pre ekonomickú … 65 (2017) 2, pp. 173-186

Persistent link: https://www.econbiz.de/10012151695

An assessment of loyalty of bank customers

Aggarwal, Rashmi - In: GITAM journal of management : a quarterly publication … 14 (2016) 2, pp. 79-87

Persistent link: https://www.econbiz.de/10011656294

Customer value and customer loyalty : is competition a missing link?

Chen, Shu-Ching - In: Journal of retailing and consumer services 22 (2015), pp. 107-116

Persistent link: https://www.econbiz.de/10010468491

Relationship between corporate image and corporate reputation in Polish banking sector

Szwajca, Danuta - In: Oeconomia Copernicana 9 (2018) 3, pp. 493-509

Persistent link: https://www.econbiz.de/10012230218

Well-known or well-liked? : the effects of brand reputation on customers' responses to service failure

Liu, Mengzhen; Xiong, Wei - In: Journal of travel and tourism marketing 40 (2023) 3, pp. 221-241

Persistent link: https://www.econbiz.de/10014369784

The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies

Lange, Konstantin - 2015

Persistent link: https://www.econbiz.de/10010478556

Identification and ranking of factors affecting customer loyalty : a case study : Mehre-e-Eghtesad bank customers

Nazeri, Ali; Ebrahimi, Mohsen; Soofifard, Rahman - In: International journal of services and operations … 35 (2020) 3, pp. 289-306

Persistent link: https://www.econbiz.de/10012178819

Factors Affecting Customer Loyalty in Banking Sector of Punjab, Pakistan

Pasha, Ahmad - 2016

This study measures the determinants of customer loyalty in the banking sector by analyzing variables such as customer satisfaction, brand trust, perceived price and service quality. Being a descriptive study, survey method is adopted for data collection. For data collection purpose, a...

Persistent link: https://www.econbiz.de/10012983155

External exigencies and customer loyalty nexus in Nigeria retail banks

Obioha, Olubunmi O. - 2022

Persistent link: https://www.econbiz.de/10013429272

Effect of innovation practices of banks on customer loyalty : an SEM-ANN approach

Tiwari, Pankaj - In: Benchmarking : an international journal 30 (2023) 10, pp. 4536-4568

Persistent link: https://www.econbiz.de/10014502549

A service of the

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