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Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim - In: The international journal of bank marketing : IJBM 34 (2016) 3, pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
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Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong; Bang, Nguyen; Sharifah Faridah Syed Alwi - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
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Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel - In: Journal of internet commerce 21 (2022) 1, pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
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Customers' usage behaviour of e-banking services : interplay of electronic banking and traditional banking
Sandhu, Supreet; Arora, Sangeeta - In: International journal of finance & economics : IJFE 27 (2022) 2, pp. 2169-2181
Persistent link: https://www.econbiz.de/10013184709
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Factors that influence customers' attitude toward electronic banking in Nigeria
Inegbedion, Henry Egbezien - In: Journal of internet commerce 17 (2018) 4, pp. 325-338
Persistent link: https://www.econbiz.de/10011987486
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Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective
Verma, Nidhi; Kaur Ghuman, Mandeep - In: Journal of global marketing 36 (2023) 2, pp. 141-164
Persistent link: https://www.econbiz.de/10014321502
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The effect of the consumer's engagement in the process of adopting functional applications : the mobile banking case
Gonçalves Filho, Cid; Monteiro, Plínio Rafael Reis; … - In: International journal of business and systems research … 15 (2021) 3, pp. 317-336
Persistent link: https://www.econbiz.de/10012513972
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Linking relationship marketing to customer loyalty in the e-banking context : the central role of customer satisfaction
Nam Hoai Nguyen; Dung Phuong Hoang - In: Gadjah Mada international journal of business 26 (2024) 1, pp. 109-140
Persistent link: https://www.econbiz.de/10014486995
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The determinants of customer interactions with internet-enabled e-banking services
Liao, Z.; Wong, W. K. - In: Journal of the Operational Research Society : OR 59 (2008) 9, pp. 1201-1210
Persistent link: https://www.econbiz.de/10003780158
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Time value of the Internet banking adoption and customer trust
Chang, Y. T. - In: Computational finance and its applications II : [Second …, (pp. 33-42). 2006
Persistent link: https://www.econbiz.de/10003410064