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Factors affecting customer loy...
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Showing
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11
Time value of the Internet banking adoption and customer trust
Chang, Y. T.
- In:
Computational finance and its applications II : [Second …
,
(pp. 33-42)
.
2006
Persistent link: https://www.econbiz.de/10003410064
Saved in:
12
Conceptualising online banking service value
Heinonen, Kristina
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
1
,
pp. 39-52
Persistent link: https://www.econbiz.de/10003701671
Saved in:
13
Customer response towards online banking efforts for customer relationship management by public sector banks in India
Jadeja, Jayraj D.
;
Banerjee, Tanushri
- In:
Enhancing enterprise competitiveness : (marketing, …
,
(pp. 45-56)
.
2007
Persistent link: https://www.econbiz.de/10003676917
Saved in:
14
Challenges faced by banks in providing mobile banking services to the customers
Sobiya, S. L.
;
Thangavel, N.
- In:
International journal of economic research
12
(
2015
)
2
,
pp. 295-302
Persistent link: https://www.econbiz.de/10011419797
Saved in:
15
Exploring antecedents of online banking customers and empirical validation
Allada, Vijaya Kameswari
;
Dubey, Rameshwar
;
Agarwal, Sonal
- In:
International journal of productivity and quality …
14
(
2014
)
4
,
pp. 472-491
Persistent link: https://www.econbiz.de/10011283347
Saved in:
16
Consumer trust relations with payment cards and banks : an exploratory study
Koivunen, Tuija
;
Tuorila, Helena
- In:
International journal of consumer studies
39
(
2015
)
2
,
pp. 85-93
Persistent link: https://www.econbiz.de/10011299586
Saved in:
17
Functional characteristics of banking websites and customer loyalty : the mediating role of online trust
Berraies, Sarra
;
Chtioui, Rached
;
Yahia, Karim Ben
- In:
The journal of applied business research
31
(
2015
)
3
,
pp. 911-923
Persistent link: https://www.econbiz.de/10011304803
Saved in:
18
Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
Saved in:
19
Factors affecting Internet banking success : a comparative investigation between Indonesia and South Korea
Susanto, Aries
;
Lee, Hwansoo
;
Zo, Hangjung
;
Ciganek, …
- In:
Journal of global information management : an official …
21
(
2013
)
2
,
pp. 72-95
Persistent link: https://www.econbiz.de/10009767279
Saved in:
20
The moderating effect of channel use on the quality-loyalty relationship in multi-channel e-services
Sousa, Rui
- In:
International journal of quality & reliability management
29
(
2012
)
9
,
pp. 1019-1037
Persistent link: https://www.econbiz.de/10009667796
Saved in:
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