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The interplay of customer expe...
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Consumer behaviour
56
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41
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Aksoy, Lerzan
77
Keiningham, Timothy
45
Keiningham, Timothy L.
43
Benoit, Sabine
40
Cooil, Bruce
30
Buoye, Alexander
26
Zaki, Mohamed
23
Alkire, Linda
20
Möller, Sabine
20
Moeller, Sabine
15
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11
Gruber, Thorsten
11
Rust, Roland T.
11
Ball, Joan
9
Burton, Jamie
9
Andreassen, Tor Wallin
8
Lariviere, Bart
8
Larivière, Bart
8
Kandampully, Jay
7
Nasr, Linda
6
Theodoulidis, Babis
6
Vavra, Terry G.
6
Williams, Luke
6
Wittkowski, Kristina
6
Fließ, Sabine
5
Hammedi, Wafa
5
Kabadayi, Sertan
5
Malthouse, Edward C.
5
McColl-Kennedy, Janet R.
5
Mithas, Sunil
5
Zahorik, Anthony J.
5
Andreassen, Tor W.
4
De Keyser, Arne
4
Faßnacht, Martin
4
Fisk, Raymond P.
4
Groening, Christopher
4
Hartmann, Julia
4
Heider, Raphael
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Keiningham, Timothy Lee
4
Klose, Sonja
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17
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13
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11
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9
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6
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Interfaces : the INFORMS journal on the practice of operations research
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International journal of physical distribution & logistics management : IJPD & LM
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Profit maximization through customer relationship marketing : measurement, prediction and implementation
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Review of business : interdisciplinary journal on risk and society
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Business Strategy and the Environment
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Contemporary Trends in Marketing : Problems, Processes and Prospects
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Customer engagement marketing
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ECONIS (ZBW)
152
OLC EcoSci
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Other ZBW resources
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USB Cologne (EcoSocSci)
6
RePEc
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USB Cologne (business full texts)
3
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11
Retaining customers with shopping convenience
Benoit, Sabine
;
Faßnacht, Martin
;
Ettinger, Andreas
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
4
,
pp. 313-329
Persistent link: https://www.econbiz.de/10003940837
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12
The burdens of ownership : reasons for preferring renting
Benoit, Sabine
;
Wittkowski, Kristina
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 176-191
Persistent link: https://www.econbiz.de/10003964476
Saved in:
13
Kundenintegration 2.0 : welche Faktoren beeinflussen die Kundenintegration in transaktionsbasierten Online Communities?
Sichtmann, Christina
;
Benoit, Sabine
;
Hogrefe, Jens
; …
- In:
Kundenintegration 2.0
,
(pp. 21-45)
.
2011
Persistent link: https://www.econbiz.de/10009303084
Saved in:
14
Firms' intentions to use nonownership services
Wittkowski, Kristina
;
Benoit, Sabine
;
Wirtz, Jochen
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 171-185
Persistent link: https://www.econbiz.de/10009774884
Saved in:
15
Understanding on-the-go consumption : identifying and quantifying its determinants
Benoit, Sabine
;
Schäfers, Tobias
;
Heider, Raphael
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 32-42
Persistent link: https://www.econbiz.de/10011528499
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16
Warum Unternehmen sich für KoKonsum entscheiden
Wittkowski, Kristina
;
Benoit, Sabine
;
Wirtz, Jochen
- In:
Marketing review St. Gallen : Marketingfachzeitschrift …
32
(
2015
)
4
,
pp. 24-31
Persistent link: https://www.econbiz.de/10011559819
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17
Explaining social exchanges in information-based online communities (IBOCs)
Benoit, Sabine
;
Bilstein, Nicola
;
Hogreve, Jens
; …
- In:
Journal of service management
27
(
2016
)
4
,
pp. 460-480
Persistent link: https://www.econbiz.de/10011563614
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18
Chain liability in multitier supply chains? : responsibility attributions for unsustainable supplier behavior
Hartmann, Julia
;
Benoit, Sabine
- In:
Journal of operations management
32
(
2014
)
5
,
pp. 281-294
Persistent link: https://www.econbiz.de/10010403042
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19
Communication in the gig economy : buying and selling in online freelance marketplaces
Ludwig, Stephan
;
Herhausen, Dennis
;
Grewal, Dhruv
; …
- In:
Journal of marketing
86
(
2022
)
4
,
pp. 141-161
Persistent link: https://www.econbiz.de/10013258883
Saved in:
20
Intuitive pricing by independent store managers : challenging beliefs and practices
Benoit, Sabine
;
Kienzler, Mario
;
Kowalkowski, Christian
- In:
Journal of business research : JBR
115
(
2020
),
pp. 70-84
Persistent link: https://www.econbiz.de/10012270836
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