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Using sentiment analysis to review patient satisfaction data located on the internet

Hopper, Anthony M.; Uriyo, Maria - In: Journal of health organization and management 29 (2015) 2, pp. 221-233

Persistent link: https://www.econbiz.de/10011303645

Effects of clinical pathway implementation on medical quality and patient satisfaction

Yeh, Tsu-Ming; Pai, Fan-Yun; Huang, Kai-I - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 583-601

Persistent link: https://www.econbiz.de/10011305642

Pricing distortions in Medicare's physician fee schedule and patient satisfaction with care quality and access

Brunt, Christopher, S.; Jensen, Gail A. - In: Health economics 23 (2014) 7, pp. 761-775

Persistent link: https://www.econbiz.de/10011306484

Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors

Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22

Persistent link: https://www.econbiz.de/10011309906

An empirical investigation on patients perception about service quality of corporate hospitals in Coimbatore, Tirupur and Erode Districts- Tamilnadu

Saravanan, S. - In: GITAM journal of management : a quarterly publication … 12 (2014) 4, pp. 114-123

Persistent link: https://www.econbiz.de/10011292586

Does CEO compensation impact patient satisfaction? Kunle Akingbola and Herman A. van den Berg

Akingbola, Kunle; Van den Berg, Herman A. - In: Journal of health organization and management 29 (2015) 1, pp. 111-127

Persistent link: https://www.econbiz.de/10011297978

Patient Satisfaction, Doctor Effort, And Interview Location : Evidence From Paraguay

Das, Jishnu - 2006

,271 interactions between 292 doctors and their patients in 98 clinics and hospitals in Paraguay and conducted an exit-survey with the … same patients as they left the clinic. For a subsample of 64 facilities they also interviewed patients who visited the … patients interviewed at home compared with those interviewed at the clinic. This leads the authors to conclude that even if …

Persistent link: https://www.econbiz.de/10010521977

Modelling patient satisfaction in healthcare

Bordoloi, Sanjeev K. - In: International journal of services and operations … 35 (2020) 3, pp. 339-358

Persistent link: https://www.econbiz.de/10012178832

Hospital servicescape design for inpatient wellbeing

Hamed, Sara; El-Bassiouny, Noha; Ternès, Anabel - In: Services marketing quarterly 40 (2019) 1, pp. 1-32

Persistent link: https://www.econbiz.de/10012179153

Interpretive structural modeling of quality factors in both medical and hospitality services in the medical tourism industry

Sadeh, Ehsan; Garkaz, Mansour - In: Journal of travel and tourism marketing 36 (2019) 2, pp. 253-267

Persistent link: https://www.econbiz.de/10012179396