//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Understanding technologically-...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Bank
65,336
Relationship marketing
26,442
Beziehungsmarketing
25,767
Internet
21,868
Nigeria
21,513
Customer satisfaction
15,563
Consumer behaviour
14,306
Kundenzufriedenheit
13,977
Konsumentenverhalten
13,958
Deutschland
11,382
Theorie
10,268
Theory
10,139
Service quality
8,618
Germany
8,413
Dienstleistungsqualität
8,381
USA
7,735
Electronic Commerce
7,213
United States
6,804
E-commerce
6,657
Welt
6,413
World
6,341
Kreditgeschäft
5,677
Bank lending
5,484
Bankenregulierung
4,966
Bank regulation
4,954
Finanzsektor
4,815
Financial sector
4,781
Indien
4,511
India
4,379
EU-Staaten
4,351
Electronic Banking
4,284
EU countries
4,281
Finanzkrise
4,210
Electronic banking
4,142
Financial crisis
4,134
Social Web
3,769
Social web
3,765
Unternehmenserfolg
3,693
Bankrisiko
3,659
Firm performance
3,643
more ...
less ...
Online availability
All
Free
37,171
Undetermined
34,285
Type of publication
All
Article
87,651
Book / Working Paper
64,594
Journal
1,501
Other
182
Type of publication (narrower categories)
All
Article in journal
58,014
Aufsatz in Zeitschrift
58,014
Graue Literatur
14,678
Non-commercial literature
14,678
Aufsatz im Buch
11,533
Book section
11,533
Working Paper
10,541
Arbeitspapier
9,551
Hochschulschrift
5,160
Thesis
3,745
Collection of articles of several authors
3,489
Sammelwerk
3,489
research-article
3,413
Aufsatzsammlung
1,616
Konferenzschrift
1,573
Case study
1,089
Fallstudie
1,089
Conference proceedings
1,036
Dissertation u.a. Prüfungsschriften
1,014
Bibliografie enthalten
973
Bibliography included
973
Amtsdruckschrift
681
Government document
681
Conference paper
581
Konferenzbeitrag
581
No longer published / No longer aquired
576
Article
543
Lehrbuch
488
review-article
478
Textbook
430
Business report
418
Geschäftsbericht
418
case-report
399
Ratgeber
391
review
355
Guidebook
342
Handbook
337
Handbuch
337
Collection of articles written by one author
313
Sammlung
313
more ...
less ...
Language
All
English
115,325
German
20,379
Undetermined
14,333
French
1,163
Spanish
764
Italian
735
Russian
602
Polish
400
Portuguese
128
Dutch
105
Hungarian
73
Romanian
63
Ukrainian
58
Swedish
57
Czech
49
Lithuanian
40
Danish
38
Croatian
38
Serbian
35
Arabic
20
Bulgarian
20
Finnish
20
Slovenian
20
Norwegian
18
Turkish
12
Slovak
10
Albanian
7
Chinese
7
Hindi
5
Latvian
5
Estonian
4
Afrikaans
3
Bosnian
3
Japanese
3
Swahili (macrolanguage)
3
Azerbaijani
2
Modern Greek (1453-)
2
Indonesian
2
Multiple languages
2
Valencian
1
more ...
less ...
Author
All
Press, World Trade
199
Ongena, Steven
196
Berger, Allen N.
194
Asongu, Simplice
174
Hasan, Iftekhar
160
Molyneux, Philip
155
Beck, Thorsten
143
Homburg, Christian
142
Weill, Laurent
141
Bruhn, Manfred
138
Levine, Ross
124
Buch, Claudia M.
110
Tarazi, Amine
99
Degryse, Hans
98
Hassan, M. Kabir
98
Demirgüç-Kunt, Asli
97
Saunders, Anthony
95
Bauer, Hans H.
94
Han, Heesup
93
Koetter, Michael
93
Carletti, Elena
91
Mester, Loretta J.
91
Acharya, Viral V.
88
Fadzlan Sufian
85
Kumar, V.
84
Huber, Frank
83
DeYoung, Robert
79
Laeven, Luc
79
Matthews, Kent
76
Wirtz, Bernd W.
76
Allen, Franklin
75
Ugoani, John
72
Calomiris, Charles W.
71
Okolo-Obasi, Elda N.
71
Uduji, Joseph I.
71
Greenstein, Shane M.
70
Hughes, Joseph P.
69
Vander Vennet, Rudi
68
Gambacorta, Leonardo
67
Huizinga, Harry
67
more ...
less ...
Institution
All
National Bureau of Economic Research
442
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
250
Springer Fachmedien Wiesbaden
178
IGI Global
148
OECD
120
World Bank
119
International Monetary Fund
110
Université Paris-Dauphine (Paris IX)
84
Nigerian Institute of Social and Economic Research
79
International Labour Organization (ILO), United Nations
73
HAL
71
Internationaler Währungsfonds
65
Europäische Kommission
64
International Monetary Fund (IMF)
64
World Bank Group
61
Edward Elgar Publishing
49
EconWPA
48
Inter-American Development Bank
46
Organisation for Economic Co-operation and Development
45
Weltbank
44
London School of Economics and Political Science
42
Deutsche Bundesbank
39
Banca d'Italia
38
Institute of European Finance <Bangor, Gwynedd>
38
Nomos Verlagsgesellschaft
37
Basel Committee on Banking Supervision
36
Books on Demand GmbH <Norderstedt>
36
eSocialSciences
35
Federal Reserve Bank of Chicago
34
Federal Reserve Bank <New York, NY>
33
Central Bank of Nigeria
32
Nigeria / Office of Statistics
32
Bundesverband Deutscher Banken
31
Verlag Dr. Kovač
28
African Economic Research Consortium
27
Institute for the Study of Labor (IZA)
26
NET Institute
26
Bank of England
24
Nigerian Economic Society
23
Europäische Zentralbank
22
more ...
less ...
Published in...
All
Journal of business research : JBR
954
Journal of retailing and consumer services
847
Journal of banking & finance
805
SpringerLink / Bücher
691
Die Bank
664
The Nigerian journal of economic and social studies
616
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
603
International journal of hospitality management
565
Industrial marketing management : the international journal for industrial and high-tech firms
463
NBER working paper series
435
Euromoney
421
The service industries journal
364
Working paper / National Bureau of Economic Research, Inc.
359
The journal of services marketing
340
NBER Working Paper
334
International journal of economics and financial issues : IJEFI
329
Online Information Review
320
Europäische Hochschulschriften / 5
317
Journal of Services Marketing
312
IMF working papers
294
European Journal of Marketing
285
International journal of economics and finance
284
Cogent business & management
278
Der langfristige Kredit : Zeitschrift für Finanzierung, Kapitalanlage und Immobilienwesen
275
International Journal of Bank Marketing
270
Applied economics
267
Tourism management : research, policies, practice
260
Finance research letters
252
The journal of business & industrial marketing
250
Journal of financial stability
248
MPRA Paper
248
Telecommunications policy : the international journal of digital economy, data sciences and new media
245
Journal of travel and tourism marketing
239
Research in international business and finance
237
Gabler Edition Wissenschaft
232
International journal of contemporary hospitality management
226
Sparkasse : Manager-Magazin für die Sparkassen-Finanzgruppe
225
Journal of the Academy of Marketing Science
222
Policy research working paper : WPS
222
Journal of hospitality marketing & management
221
more ...
less ...
Source
All
ECONIS (ZBW)
136,162
Other ZBW resources
5,513
USB Cologne (EcoSocSci)
5,072
RePEc
4,283
EconStor
1,708
BASE
564
USB Cologne (business full texts)
489
OLC EcoSci
85
ArchiDok
52
more ...
less ...
Showing
1
-
10
of
153,928
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Bank
Customers’ Annotations Regarding Banking Services
Singhal, Parmod Kumar
-
2020
bank
offered them all financial inclusion schemes and employees motivate them to use the banking services …
Persistent link: https://www.econbiz.de/10012828271
Saved in:
2
Kundenbindung im Virtual-Banking
Stermann, Dirk
-
1998
Persistent link: https://www.econbiz.de/10001373719
Saved in:
3
Multi channelled banking : Vorträge im Rostocker Bankenkolloquium zu Strategien der Bankvertriebswege an der Schwelle zum 21. Jahrhundert
Eilenberger, Guido
(
ed.
)
-
1999
Persistent link: https://www.econbiz.de/10013419472
Saved in:
4
Bank
marketing and its effects on customer retention in microfinance in Yaounde, Cameroon
Mah, Tarbot Chelsea
;
Grimbald, Ndah
- In:
Business and Economic Research : BER
13
(
2023
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10014288635
Saved in:
5
Role of trust and customer loyalty in reducing perceived security risk in
internet
banking
Mann, Bikram Jit Singh
;
Sahni, Sunpreet Kaur
- In:
International journal of electronic business
10
(
2013
)
4
,
pp. 331-354
Persistent link: https://www.econbiz.de/10009790705
Saved in:
6
Qualität im Virtual Banking : Vertriebserfolg durch aktives Kundenzufriedenheitsmanagement
Schüler, Klaus
-
2002
-
1. Aufl
Persistent link: https://www.econbiz.de/10001652388
Saved in:
7
Die Eignung des Internets für das bankbetriebliche Customer-Relationship-Management
Berry, Adele
-
2002
Persistent link: https://www.econbiz.de/10001743232
Saved in:
8
Analysis of the effectiveness of e-customer service platforms on customer satisfaction at ABSA, Botswana
Chiguvi, Douglas
-
2023
Persistent link: https://www.econbiz.de/10014281693
Saved in:
9
Effectiveness of e-CRM in banking sector
Mann, Pravesh Kumar
;
Kumar, Ravi
- In:
Global journal of business management : GJBM
8
(
2014
)
2
,
pp. 136-145
Persistent link: https://www.econbiz.de/10010533363
Saved in:
10
The role of switching cost in the e-service recovery framework among banking customers
Jose, Ajay
;
Mathew, Sonia
;
Rejikumar G.
;
Chacko, Dony Peter
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 86-109
Persistent link: https://www.econbiz.de/10012884465
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->