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Transformative service research and service design : synergistic effects in healthcare
Anderson, Sidney; Alkire, Linda; Rayburn, Steven W. - In: The service industries journal 38 (2018) 1/2, pp. 99-113
Persistent link: https://www.econbiz.de/10011848039
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Service research in health care : positively impacting lives
Danaher, Tracey S.; Gallan, Andrew S. - In: Journal of service research : JSR 19 (2016) 4, pp. 433-437
Persistent link: https://www.econbiz.de/10011606985
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Hospital servicescape design for inpatient wellbeing
Hamed, Sara; El-Bassiouny, Noha; Ternès, Anabel - In: Services marketing quarterly 40 (2019) 1, pp. 1-32
Persistent link: https://www.econbiz.de/10012179153
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Service quality and acculturation : advancing immigrant healthcare utilization
Davis, Kathryn Simons; Mohan, Mayoor; Rayburn, Steven W. - In: The journal of services marketing 31 (2017) 4/5, pp. 362-372
Persistent link: https://www.econbiz.de/10011742696
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Service research priorities in a rapidly changing context
Ostrom, Amy L.; Parasuraman, A.; Bowen, David E.; … - In: Journal of service research : JSR 18 (2015) 2, pp. 127-159
Persistent link: https://www.econbiz.de/10011283713
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Billions of impoverished people deserve to be better served : a call to action for the service research community
Fisk, Raymond P. P.; Anderson, Laurel; Bowen, David E.; … - In: Journal of service management 27 (2016) 1, pp. 43-55
Persistent link: https://www.econbiz.de/10011482155
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A social-cognitive model of consumer well-being : a longitudinal exploration of the role of the service organization
Tang, Chuanyi; Guo, Lin; Gopinath, Mahesh - In: Journal of service research : JSR 19 (2016) 3, pp. 307-321
Persistent link: https://www.econbiz.de/10011665429
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Conceptual underpinnings for transformative research in a service ecosystems context to resolve social issues : framework foundations and extensions
Finsterwalder, Jörg; Foote, Jeff; Nicholas, Graeme; … - In: The service industries journal 37 (2017) 11/12, pp. 766-782
Persistent link: https://www.econbiz.de/10011847856
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Financial well-being : a conceptualization and research agenda
Brüggen, Elisabeth C.; Hogreve, Jens; Holmlund, Maria; … - In: Journal of business research : JBR 79 (2017), pp. 228-237
Persistent link: https://www.econbiz.de/10011745293
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Re-placing place in marketing : a resource-exchange place perspective
Rosenbaum, Mark; Kelleher, Carol; Friman, Margareta; … - In: Journal of business research : JBR 79 (2017), pp. 281-289
Persistent link: https://www.econbiz.de/10011745378