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Engaging consumers on new integrated multichannel retail settings : challenges for retailers
Pantano, Eleonora; Viassone, Milena - In: Journal of retailing and consumer services 25 (2015), pp. 106-114
Persistent link: https://www.econbiz.de/10011313592
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Exploring the relationship of marketing & technological innovation on store equity, word of mouth and satisfaction
Khaled, Amgad S. D.; Ahmed, Salma; Khan, Mohd. Azmi; … - In: Cogent business & management 8 (2021) 1, pp. 1-21
retailing, in latest years, innovation has aroused significant interest in corporate and academic world. This research analyses …
Persistent link: https://www.econbiz.de/10012668881
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Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel - In: Marketing intelligence & planning 32 (2014) 4, pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
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Main-format dominance in consumers' FMCG cross-format shopping patterns
Klein, Andreas; Schmitz, Gertrud - In: Journal of retailing and consumer services 30 (2016), pp. 105-115
Persistent link: https://www.econbiz.de/10011473158
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Customer retention : examining the roles of store affect and store loyalty as mediators in the management of retail strategies
Ray, Ipshita; Chiagouris, Larry - In: Journal of strategic marketing 17 (2009) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10003827225
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Identification and ranking the significant factors influencing customer experience for shopping malls in the Indian context
Kharat, Mukesh Govind; Chikhalkar, Rekha D.; Jha, Manoj … - In: International journal of Indian culture and business … 21 (2020) 3, pp. 340-368
Persistent link: https://www.econbiz.de/10012511021
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Satisfaction, image, and loyalty can be enhanced with congruent olfactory treatments : the acid test of optician franchise stores in shopping centres and on the high street
Beerli, Asunción; Diaz-Meneses, Gonzalo; … - In: Journal of strategic marketing 29 (2021) 3, pp. 264-280
Persistent link: https://www.econbiz.de/10012515824
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A comparison of customer preference of standalone retail outlets and stores in shopping malls
Praveena, K.; Soman, Shruthi - In: International journal of business competition and … 7 (2021) 4, pp. 310-321
Persistent link: https://www.econbiz.de/10013198041
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Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup; Yu, Jongsik; Kim, Wansoo - In: Journal of travel and tourism marketing 35 (2018) 7, pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
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Cross-selling across stores or within a store? : impacts of cross-buying behavior in online shopping malls
Dahana, Wirawan Dony; Morisada, Makoto; Miwa, Yukihiro - In: Journal of marketing channels : ... distribution … 25 (2018) 1/2, pp. 47-72
Persistent link: https://www.econbiz.de/10012119163