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How value co-creation and co-destruction unfolds : a longitudinal perspective on dialogic engagement in health services interactions

Keeling, Debbie Isobel; Keeling, Kathleen; Ruyter, Ko de; … - In: Journal of the Academy of Marketing Science 49 (2021) 2, pp. 236-257

Persistent link: https://www.econbiz.de/10012434104

Value co-destruction : problems and solutions

Alexander, Matthew; Vallström, Niklas - In: AMS review : official publication of the Academy of … 13 (2023) 3/4, pp. 200-210

Persistent link: https://www.econbiz.de/10014512664

Barriers and value co-destruction in a B2B project management context : agile software development adoption and rejection in Japanese organizations

Seki, Nobuhiko; Kohda, Youji - In: Journal of creating value 6 (2020) 2, pp. 155-176

Persistent link: https://www.econbiz.de/10014580560

Information technology-supported value co-creation and co-destruction via social interaction and resource integration in service systems

Li, Mengcheng; Tuunanen, Tuure - In: The journal of strategic information systems : … 31 (2022) 2, pp. 1-19

Persistent link: https://www.econbiz.de/10013363646

Comparative analysis of attributions from customer experiences and journeys

Gilliam, David A.; Preston, Teresa; Rockwell, Casey C.; … - In: International journal of market research 64 (2022) 5, pp. 672-698

Persistent link: https://www.econbiz.de/10013389119

Interactive value formation : exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)

Codá, Renato Calhau; Farias, Josivania Silva - In: Services marketing quarterly 43 (2022) 4, pp. 520-540

Persistent link: https://www.econbiz.de/10013416997

Characterizing the spaces of consumer value experience in value co-creation and value co-destruction

Sahhar, Yasin; Loohuis, Raymond - In: European journal of marketing 56 (2022) 13, pp. 105-136

Persistent link: https://www.econbiz.de/10013502338

Value co-creation and co-destruction in the digital transformation of highly traditional companies

Hauke-Lopes, Aleksandra; Ratajczak-Mrozek, Milena; … - In: The journal of business & industrial marketing 38 (2023) 6, pp. 1316-1331

Persistent link: https://www.econbiz.de/10014276778

Implications of value co-creation in agro-industrial services

Borota, Fabio Rafael Domiciano; Bonamigo, Andrei; … - In: International journal of innovation : IJI journal 11 (2023) 1, pp. 1-36

Purpose: This study aims to list the managerial implications arisen from an interaction between a brewery and a Brazilian government agency grounded in the Lean principles of value co-creation through a case study.Design/Methodology/Approach: Empirical data on the actors were collected through...

Persistent link: https://www.econbiz.de/10014279260

How value is disrupted in football fandom, and how fans respond

Tinson, Julie; Sinclair, Gary; Gordon, Ross - In: European Sport management quarterly : ESMQ 23 (2023) 2, pp. 411-428

Persistent link: https://www.econbiz.de/10014282876