//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer segmentation based on...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
42
Relationship marketing
42
Consumer behaviour
30
Konsumentenverhalten
30
Customer satisfaction
29
Kundenzufriedenheit
27
Brand image
26
Spain
26
Einzelhandel
25
Retail trade
25
Brand management
24
Markenführung
24
Markenimage
23
Spanien
23
Service quality
19
Dienstleistungsqualität
18
Hotel industry
15
Hotellerie
15
Lieferantenmanagement
15
Supplier relationship management
15
Information technology
14
Informationstechnik
13
Innovation
12
Satisfaction
11
Betriebliche Wertschöpfung
10
Brand equity
10
Value creation
10
Croatia
9
Customer value
9
Kundenwert
9
Loyalty
9
Retailing
8
Sustainability
7
Viral marketing
7
Virales Marketing
7
Marketing management
6
Marketingmanagement
6
Nachhaltige Entwicklung
6
Relationship benefits
6
Sustainable development
6
more ...
less ...
Online availability
All
Undetermined
94
Free
26
Type of publication
All
Article
216
Book / Working Paper
12
Type of publication (narrower categories)
All
Article in journal
100
Aufsatz in Zeitschrift
100
research-article
20
Aufsatz im Buch
11
Book section
11
Article
6
Case study
3
Fallstudie
3
Aufsatzsammlung
1
Graue Literatur
1
Hochschulschrift
1
Lehrbuch
1
Non-commercial literature
1
Textbook
1
Thesis
1
review
1
review-article
1
more ...
less ...
Language
All
English
143
Undetermined
49
Spanish
28
French
8
Author
All
Gil Saura, Irene
113
Gil-Saura, Irene
51
Berenguer Contrí, Gloria
33
Michel, Géraldine
33
Moliner-Velázquez, Beatriz
23
Ruiz-Molina, Maria-Eugenia
23
Gallarza, Martina G.
21
Ruiz-Molina, María-Eugenia
17
Fuentes-Blasco, Maria
16
Šerić, Maja
16
Gil, Irene
14
Fuentes-Blasco, María
10
Servera-Francés, David
9
Frasquet, Marta
8
Moliner Velázquez, Beatriz
8
Ruiz Molina, María Eugenia
8
Saura, Irene Gil
8
Arteaga, Francisco
7
Berenguer-Contrí, Gloria
7
Contrí, Gloria Berenguer
7
Fuentes Blasco, María
7
Fuentes Blasco, M.
6
Ruiz Molina, M. E.
6
Cervera, Amparo
5
Marín, Antonio
5
Mollá, Alejandro
5
Rieunier, Sophie
5
Ruiz-Molina, Maria Eugenia
5
Blasco, María Fuentes
4
Del Chiappa, Giacomo
4
Frasquet Deltoro, Marta
4
Holbrook, Morris B.
4
Moliner-Velazquez, Beatriz
4
Mollá Descals, Alejandro
4
Ruiz Molina, Maria Eugenia
4
Vallet, Teresa
4
Šeric, Maja
4
Arteaga-Moreno, Francisco
3
Berenguer, Gloria
3
Berenguer-Contri, Gloria
3
more ...
less ...
Institution
All
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
3
Université Paris-Dauphine (Paris IX)
1
Published in...
All
Investigaciones europeas de Dirección y Economía de la Empresa : IEDEE
10
Journal of business research : JBR
9
Cuadernos de economía y dirección de la empresa : CEDE
6
Investigaciones Europeas de Dirección y Economía de la Empresa (IEDEE)
6
Service business
6
The international review of retail, distribution and consumer research
6
Industrial management & data systems
5
Información comercial española : ICE : revista de economía
5
International journal of retail & distribution management
5
Journal of Services Marketing
5
Journal of hospitality marketing & management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
European retail research
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of Product & Brand Management
4
Management Decision
4
The journal of services marketing
4
The service industries journal
4
Tourism Review
4
Apas Papers
3
Economic research
3
Información comercial española : ICE ; revista de economía
3
International Journal of Contemporary Hospitality Management
3
International Journal of Retail & Distribution Management
3
International journal of hospitality management
3
International journal of retail and distribution management
3
Journal of Business & Industrial Marketing
3
Journal of Hospitality and Tourism Technology
3
Journal of retailing and consumer services
3
Management decision : MD
3
The journal of brand management : an international journal
3
International journal of management & enterprise development : IJMED
2
International journal of sustainable economy
2
International journal of technology marketing : IJTMkt
2
Journal of Business Research
2
Journal of Hospitality and Tourism Insights
2
Journal of business-to-business marketing
2
Journal of vacation marketing : an international journal
2
Psychology & marketing
2
Recherche et applications en marketing
2
more ...
less ...
Source
All
ECONIS (ZBW)
120
OLC EcoSci
47
Other ZBW resources
39
RePEc
15
EconStor
6
USB Cologne (EcoSocSci)
1
Showing
21
-
30
of
228
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
21
El efecto moderador de la edad en la relación entre el valor percibido, las TIC del minorista y la lealtad del cliente
Ruiz Molina, María Eugenia
;
Gil Saura, Irene
; …
- In:
Cuadernos de economía y dirección de la empresa : CEDE
43
(
2010
),
pp. 65-91
Persistent link: https://www.econbiz.de/10003991229
Saved in:
22
Conceptualizing and measuring loyalty : towards a conceptual model of tourist loyalty antecedents
Moliner Valázquez, Beatriz
;
Gil Saura, Irene
;
Ruiz …
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 65-81
Persistent link: https://www.econbiz.de/10008840752
Saved in:
23
The importance of green practices for hotel guests: does gender matter?
Moise, Mihaela Simona
;
Gil Saura, Irene
;
Ruiz Molina, …
- In:
Economic research
34
(
2021
)
1,3
,
pp. 3508-3529
Persistent link: https://www.econbiz.de/10014233534
Saved in:
24
Sustainability-oriented commerce innovation : how does it influence consumer satisfaction?
Gil Saura, Irene
;
Ruiz-Molina, Maria-Eugenia
;
Marín, …
- In:
International journal of retail and distribution management
51
(
2023
)
11
,
pp. 1477-1496
Persistent link: https://www.econbiz.de/10014484097
Saved in:
25
El futuro de los hipermercados en España : ¿qué se puede aprender de la experiencia francesa?
Cliquet, Gérard
;
Perrigot, Rozenn
;
Gil Saura, Irene
- In:
Información comercial española : ICE : revista de …
828
(
2006
),
pp. 35-52
Persistent link: https://www.econbiz.de/10003328345
Saved in:
26
Logistics service quality and technology investment in retailing
Gil Saura, Irene
;
Ruiz-Molina, María-Eugenia
- In:
European retail research
23
(
2009
)
1
,
pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
Saved in:
27
The concept of value and its dimensions : a tool for analysing tourism experiences
Gallarza, Martina G.
;
Gil Saura, Irene
- In:
Tourism review : the official journal of the AIEST
63
(
2008
)
3
,
pp. 4-20
Persistent link: https://www.econbiz.de/10003833387
Saved in:
28
Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene
;
Ruiz Molina, Maria Eugenia
;
Servera …
- In:
The international review of retail, distribution and …
18
(
2008
)
5
,
pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
Saved in:
29
Retail customer segmentation based on relational benefits
Gil Saura, Irene
;
Ruiz-Molina, Maria Eugenia
- In:
Journal of relationship marketing : innovations & …
8
(
2009
)
3
,
pp. 253-266
Persistent link: https://www.econbiz.de/10003891267
Saved in:
30
Cognitive and affective causes of consumer dissatisfaction with the hospitality encounter
Moliner Velázquez, Beatriz
;
Fuentes Blasco, María
; …
- In:
Journal of hospitality marketing & management
18
(
2009
)
7
,
pp. 653-675
Persistent link: https://www.econbiz.de/10003893329
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->