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Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne; Svensson, Göran; Mysen, Tore; … - In: International journal of business excellence 7 (2014) 1, pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
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"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore; Svensson, Göran; Rindell, Anne; … - In: International journal of procurement management 8 (2015) 5, pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
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Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen; Ferro, Carlos; Svensson, Göran - In: Journal of business-to-business marketing 24 (2017) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
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A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang; Lee, Tzong-ru; Mostert, Pierre; … - In: Journal of contemporary marketing science 6 (2023) 1, pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
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The sequential logic of quality constructs in sales business relationships : model and findings
Ferro-Soto, Carlos; Padín, Carmen; Svensson, Göran; … - In: International journal of procurement management 19 (2024) 4, pp. 473-498
Persistent link: https://www.econbiz.de/10015064916
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Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.; Rodríguez, Rocío; Svensson, Göran; … - In: Journal of business-to-business marketing 29 (2022) 1, pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
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A disaggregated approach to establishing the antecedents and outcome of relationship quality in the South African banking industry
Mostert, Pierre; Theron, Eksteen; Kruger, Jack - In: International journal of services, economics and management 12 (2021) 4, pp. 317-337
Persistent link: https://www.econbiz.de/10012800833
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Customer satisfaction as a mediator between causes (trust and communication) and the outcome (customer loyalty) in business-to-business relationship marketing in the South African...
Mbango, Phineas; Phiri, M. A. - In: Journal of governance and regulation : international … 4 (2015) 3, pp. 79-88
Persistent link: https://www.econbiz.de/10011609458
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Validating the relationship between trust, commitment, economic and non-economic satisfaction in South African buyer-supplier relationships
Mpinganjira, Mercy; Roberts-Lombard, Mornay; Svensson, … - In: The journal of business & industrial marketing 32 (2017) 3, pp. 421-431
Persistent link: https://www.econbiz.de/10011662279
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The precursor role of cooperation, coordination, and relationship assets in a relationship model
Payan, Janice M.; Hair, Joseph F.; Svensson, Göran; … - In: Journal of business-to-business marketing 23 (2016) 1, pp. 63-79
Persistent link: https://www.econbiz.de/10011496548