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Investigating customer loyalty...
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Consumer behaviour
139
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137
Customer satisfaction
74
Kundenzufriedenheit
72
Beziehungsmarketing
61
Hotel industry
61
Hotellerie
61
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61
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57
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Brand management
28
Markenführung
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25
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25
Environmental consciousness
21
Umweltbewusstsein
21
Estimation
19
Satisfaction
19
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18
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Han, Heesup
276
Lee, S.
48
Kim, Wansoo
47
Lee, Gabriel S.
42
Chua, Bee-Lia
40
Yu, Jongsik
26
Hyun, Sunghyup Sean
23
Hwang, Jinsoo
21
Kim, Jinkyung Jenny
21
Ariza-Montes, Antonio
20
Lee, Jin-soo
19
Lee, SangMok
19
I, Seung ju
18
Lee, Soocheol
18
Al-Ansi, Amr
17
Salyer, Kevin Duff
16
Lee, Sanghyeop
15
Moon, Hyoungeun
15
Ok, Chihyung
14
Radic, Aleksandar
14
Kim, Seongseop
13
Ryu, Kisang
13
Chewpreecha, Unnada
11
Quan, Wei
11
Arjona-Fuentes, Juan M.
10
Law, Chun Hung Roberts
10
Meng, Bo
10
Chi, Xiaoting
9
Dorofeenko, Victor
9
Jani, Dev
9
Koo, Bonhak
9
Pollitt, Hector
9
Baccara, Mariagiovanna
8
Lee, Myong Jae
8
Lee, Sanghak
8
Pipatpong Fakfare
8
Canter, Deborah D.
7
He, Yanmin
7
Lee, Seunghwan
7
Aggarwal, Vinod K.
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CentER for Economic Research, Universiteit van Tilburg
1
Statistics Canada, Government of Canada
1
Tilburg University, Center for Economic Research
1
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Journal of travel and tourism marketing
76
International journal of hospitality management
61
International journal of contemporary hospitality management
23
International Journal of Contemporary Hospitality Management
19
Tourism management : research, policies, practice
19
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Energy, environmental and economic sustainability in East Asia : policies and institutional reforms
11
Journal of retailing and consumer services
10
Journal of hospitality marketing & management
8
The service industries journal
8
Tourism management perspectives : TMP
8
IHS economics series : working paper
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Human resources abstracts : an international information service
6
Journal of vacation marketing
6
Reihe Ökonomie
6
Business Strategy and the Environment
5
Working Papers / Department of Applied Economics, Utah State University
5
Applied economics letters
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Technological forecasting & social change : an international journal
4
The Service Industries Journal
4
Applied economics
3
BGPE discussion paper : Bavarian graduate program in economics
3
Discussion papers / CEPR
3
Economics letters
3
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
3
Journal of the Operational Research Society : OR
3
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
3
Staff working paper / Bank of Canada
3
The political economy of the Asia Pacific
3
Tourism and hospitality research : the surrey quarterly review
3
Working papers / Department of Economics
3
Business strategy and the environment
2
Corporate social responsibility and environmental management
2
Economic theory : official journal of the Society for the Advancement of Economic Theory
2
European journal of operational research : EJOR
2
Information technology and management
2
International journal of accounting information systems
2
International journal of empirical economics
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ECONIS (ZBW)
442
OLC EcoSci
53
Other ZBW resources
29
RePEc
20
BASE
3
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1
Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
Saved in:
2
Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Chua, Bee-Lia
- In:
International journal of hospitality management
72
(
2018
),
pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
Saved in:
3
The role of wellness spa tourism performance in building destination loyalty : the case of Thailand
Han, Heesup
;
Kiatkawsin, Kiattipoom
;
Jung, Heekyoung
; …
- In:
Journal of travel and tourism marketing
35
(
2018
)
5
,
pp. 595-610
Persistent link: https://www.econbiz.de/10011918022
Saved in:
4
Emerging youth tourism : fostering young travelers' conservation intentions
Han, Heesup
;
Kim, Wansoo
;
Kiatkawsin, Kiattipoom
- In:
Journal of travel and tourism marketing
34
(
2017
)
7
,
pp. 905-918
Persistent link: https://www.econbiz.de/10011757731
Saved in:
5
Impacts of cruise service quality and price on vacationers' cruise experience : moderating role of price sensitivity
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Goh, Ben
;
Han, Heesup
- In:
International journal of hospitality management
44
(
2015
),
pp. 131-145
Persistent link: https://www.econbiz.de/10010501929
Saved in:
6
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
7
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
8
Understanding airline travelers' perceptions of well-being : the role of cognition, emotion, and sensory experiences in airline lounges
Kim, Hyeon-Cheol
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Huey …
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 1213-1234
Persistent link: https://www.econbiz.de/10011627491
Saved in:
9
Investigation of cruise vacationers' behavioral intention formation in the fast-growing cruise industry : the moderating impact of gender and age
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Kim, Hyeon-Cheol
;
Han, Heesup
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 51-70
Persistent link: https://www.econbiz.de/10011986596
Saved in:
10
The role of brand personality, self-congruity, and sensory experience in elucidating sky lounge users' behavior
Chua, Bee-Lia
;
Kim, Hyeon-Cheol
;
Lee, Sanghyeop
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 29-42
Persistent link: https://www.econbiz.de/10012179361
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