Narrow search
Showing 81 - 90 of 185,011
Cover Image
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Cover Image
Measuring e-service quality : a review of literature
Shankar, Amit; Datta, Biplab - In: International journal of services technology and … 26 (2020) 1, pp. 77-100
Persistent link: https://www.econbiz.de/10012503465
Cover Image
An examination of cross-cultural differences in e-service quality, e-satisfaction and e-marketing success : Korean vs. American portal sites
Fan, Qingji; Kim, Hye-Ran; Lee, Jeoung Yul - In: International journal of multinational corporation strategy 1 (2016) 1, pp. 44-64
Persistent link: https://www.econbiz.de/10011614206
Cover Image
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz - In: Economic research 30 (2017) 1,2, pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Cover Image
Determinant factors influencing customer usage intentions regarding online services in the road transportation industry
Menon, Balakrishnan - In: Journal of customer behaviour 18 (2019) 2, pp. 131-150
Persistent link: https://www.econbiz.de/10012257458
Cover Image
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar; Pons, Frank - In: Journal of retailing and consumer services 34 (2017), pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Cover Image
E-services quality : development of a hierarchical model
Blut, Markus - In: Journal of retailing 92 (2016) 4, pp. 500-517
Persistent link: https://www.econbiz.de/10011629507
Cover Image
Young adults' perceptions of online service quality
Mohd-Any, Amrul Asraf; Mahdzan, Nurul Shahnaz; … - In: International journal of electronic marketing and … 7 (2016) 2, pp. 91-114
Persistent link: https://www.econbiz.de/10011643567
Cover Image
Signaling service quality via website e-CRM features : more gains for smaller and lessr known hotels
Tian, Jenny; Wang, Sophia - In: Journal of hospitality & tourism research : JHTR ; the … 41 (2017) 2, pp. 211-245
Persistent link: https://www.econbiz.de/10011645609
Cover Image
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu; Suomi, Reima - In: International journal of networking and virtual … 16 (2016) 3, pp. 221-235
Persistent link: https://www.econbiz.de/10011654293