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Revisiting the service recovery paradox in the restaurant industry
Kim, Jong-Hyeong; Du, Wenxuan; Youn, Hyewon - In: Asia Pacific journal of marketing and logistics 34 (2022) 3, pp. 437-453
Persistent link: https://www.econbiz.de/10013163343
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Consumers' perceptions, attitudes and behavioral intentions regarding the symbolic consumption of auspiciously named foods
Youn, Hyewon; Xu, Jing; Kim, Jong-Hyeong - In: International journal of hospitality management 98 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10013198478
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A triple whammy effect of employees' gender, job type, and service outcomes on consumer behavior
Kim, Jong-Hyeong; Youn, Hyewon; Phau, Ian - In: Tourism management perspectives : TMP 40 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10013209327
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The chain of effects from authenticity cues to purchase intention : the role of emotions and restaurant image
Kim, Jong-Hyeong; Song, Hanqun; Youn, Hyewon - In: International journal of hospitality management 85 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012241414
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Examining traditional restaurant diners' intention : an application of the VBN theory
Youn, Hyewon; Yin, Ri; Kim, Jong-Hyeong; Li, Jun - In: International journal of hospitality management 85 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012241436
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Does the restaurant type matter for investment in corporate social responsibility?
Youn, Hyewon; Song, Sujin; Lee, Seoki; Kim, Jong-Hyeong - In: International journal of hospitality management 58 (2016), pp. 24-33
Persistent link: https://www.econbiz.de/10011581372
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Customer responses to food-related attributes in ethnic restaurants
Kim, Jong-Hyeong; Youn, Hyewon; Rao, Yong - In: International journal of hospitality management 61 (2017), pp. 129-139
Persistent link: https://www.econbiz.de/10011646251
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The leading causes and consequences of citizenship pressure in the hotel industry
Youn, Hyewon; Kim, Jong-Hyeong; Song, Hanqun - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1541-1559
Persistent link: https://www.econbiz.de/10011732175
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Effects of ingredients, names and stories about food origins on perceived authenticity and purchase intentions
Youn, Hyewon; Kim, Jong-Hyeong - In: International journal of hospitality management 63 (2017), pp. 11-21
Persistent link: https://www.econbiz.de/10011705749
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How to design and deliver stories about tourism destinations
Kim, Jong-Hyeong; Youn, Hyewon - In: Journal of travel research : a quarterly publication of … 56 (2017) 6, pp. 808-820
Persistent link: https://www.econbiz.de/10011708872