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Fostering absorptive capacity and facilitating innovation in hospitality organizations through empowering leadership
Lim, SangGon; Ok, Chihyung - In: International journal of hospitality management 94 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10012495015
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Visualizing theme park visitors' emotions using social media analytics and geospatial analytics
Park, Seunghyun; Kim, Jinwon; Lee, Yong Kyu; Ok, Chihyung - In: Tourism management : research, policies, practice 80 (2020), pp. 1-17
Persistent link: https://www.econbiz.de/10012237351
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Determinants of hotel guests' service experiences : an examination of differences between lifestyle and traditional hotels
Baek, Jooa; Choe, Yeongbae; Ok, Chihyung - In: Journal of hospitality marketing & management 29 (2020) 1, pp. 88-105
Persistent link: https://www.econbiz.de/10012256119
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Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon; Ok, Chihyung; Lee, Seung-hoon; Lee, Choong-Ki - In: Journal of travel research : a quarterly publication of … 57 (2018) 3, pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
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Linking emotion and place on Twitter at Disneyland
Park, Seunghyun; Kim, Hyung Jin; Ok, Chihyung - In: Journal of travel and tourism marketing 35 (2018) 5, pp. 664-677
Persistent link: https://www.econbiz.de/10011918040
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The power of design : how does design affect consumers’ online hotel booking?
Baek, Jooa; Ok, Chihyung - In: International journal of hospitality management 65 (2017), pp. 1-10
Persistent link: https://www.econbiz.de/10011738779
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Relationships between brand experiences, personality traits, prestige, relationship quality, and loyalty : an empirical analysis of coffeehouse brands
Choi, Young Gin; Ok, Chihyung; Hyun, Sunghyup Sean - In: International journal of contemporary hospitality management 29 (2017) 4, pp. 1185-1202
Persistent link: https://www.econbiz.de/10011708009
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A meta-analytic review of antecedents of hospitality and tourism firms' performance : a cross-cultural comparison
Lim, SangGon; Ok, Chihyung - In: Tourism management : research, policies, practice 86 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012595625
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Meta-analytically linking the marketing mix to hospitality organizations' performance
Lim, SangGon; Ok, Chihyung - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 3, pp. 434-449
Persistent link: https://www.econbiz.de/10014633570
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Job crafting to innovative and extra-role behaviors : a serial mediation through fit perceptions and work engagement
Ok, Chihyung; Lim, SangGon - In: International journal of hospitality management 106 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013383272