//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer participation in know...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
83,887
Konsumentenverhalten
81,439
Relationship marketing
26,442
Beziehungsmarketing
25,767
Service quality
21,800
Dienstleistungsqualität
21,047
Theorie
14,977
Theory
14,726
Customer satisfaction
10,913
Kundenzufriedenheit
10,510
Knowledge
10,029
Wissen
9,305
Deutschland
8,408
Brand management
8,377
Markenführung
8,332
USA
7,984
Germany
7,928
United States
7,662
Brand image
7,189
Markenimage
7,141
Online-Handel
6,289
Online retailing
6,273
Social Web
6,155
Social web
6,152
Wissensmanagement
5,391
Social values
5,382
Soziale Werte
5,378
Online-Marketing
5,362
Internet marketing
5,339
Knowledge management
5,335
Electronic Commerce
4,984
E-commerce
4,828
Einzelhandel
4,804
Retail trade
4,760
Innovation
4,698
Brand
4,568
Markenartikel
4,539
Wissenstransfer
4,248
Knowledge transfer
4,216
Marketingmanagement
4,122
more ...
less ...
Online availability
All
Undetermined
49,084
Free
32,366
Type of publication
All
Article
98,087
Book / Working Paper
47,048
Journal
277
Other
53
Type of publication (narrower categories)
All
Article in journal
77,643
Aufsatz in Zeitschrift
77,643
Graue Literatur
12,468
Non-commercial literature
12,468
Aufsatz im Buch
12,184
Book section
12,184
Working Paper
10,822
Arbeitspapier
9,800
Hochschulschrift
5,132
Thesis
3,842
research-article
3,753
Collection of articles of several authors
2,393
Sammelwerk
2,393
Aufsatzsammlung
1,516
Case study
1,166
Fallstudie
1,166
Conference paper
851
Konferenzbeitrag
851
Konferenzschrift
721
Bibliografie enthalten
663
Bibliography included
663
Collection of articles written by one author
461
Sammlung
461
Article
419
Lehrbuch
411
Conference proceedings
410
Dissertation u.a. Prüfungsschriften
366
Textbook
349
Ratgeber
317
Reprint
313
conceptual-paper
307
Amtsdruckschrift
304
Government document
304
Guidebook
292
review-article
287
review
207
case-report
192
Handbook
173
Handbuch
173
Systematic review
126
more ...
less ...
Language
All
English
125,526
German
15,118
Undetermined
3,491
French
609
Spanish
207
Polish
173
Italian
147
Russian
92
Swedish
48
Dutch
42
Danish
37
Portuguese
37
Romanian
30
Norwegian
25
Czech
24
Finnish
23
Lithuanian
21
Hungarian
20
Slovak
19
Croatian
9
Serbian
9
Bulgarian
7
Slovenian
6
Indonesian
4
Multiple languages
3
Chinese
3
Arabic
2
Bosnian
2
Macedonian
2
Malay (macrolanguage)
2
Ukrainian
2
Korean
1
Turkish
1
Vietnamese
1
more ...
less ...
Author
All
Bruhn, Manfred
170
Han, Heesup
149
Homburg, Christian
145
Bauer, Hans H.
136
Huber, Frank
131
Mattila, Anna S.
129
Belk, Russell W.
119
Herrmann, Andreas
117
Wiedmann, Klaus-Peter
110
Kumar, V.
104
Phau, Ian
104
Sheth, Jagdish N.
103
Grunert, Klaus G.
102
Grewal, Dhruv
93
Verhoef, Peter C.
93
Gierl, Heribert
86
Lusk, Jayson L.
85
Khare, Arpita
84
Dwivedi, Yogesh Kumar
83
Foxall, Gordon R.
83
Usman, Osly
83
Walsh, Gianfranco
80
Lusardi, Annamaria
78
Loureiro, Sandra Maria Correia
77
Rajagopal
77
Thaichon, Park
77
Siciliani, Luigi
76
Laroche, Michel
73
Nayga, Rodolfo M.
72
Vrontis, Demetris
72
Bagozzi, Richard P.
70
Hollebeek, Linda D.
69
Paul, Justin
69
Septianto, Felix
69
Sharma, Piyush
69
Woodside, Arch G.
68
Agarwal, Sumit
67
Stavins, Joanna
67
Jang, Soocheong
66
Ko, Eunju
65
more ...
less ...
Institution
All
National Bureau of Economic Research
797
Springer Fachmedien Wiesbaden
235
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
204
OECD
148
IGI Global
98
Edward Elgar Publishing
69
Université Paris-Dauphine (Paris IX)
59
HAL
53
Verlag Dr. Kovač
50
World Bank
40
International Monetary Fund (IMF)
39
American Marketing Association
38
Books on Demand GmbH <Norderstedt>
38
European Association of Agricultural Economists - EAAE
37
Centre of Excellence for Science and Innovation Studies, Kungliga Tekniska Högskolan (KTH)
36
International Monetary Fund
35
EconWPA
34
Nomos Verlagsgesellschaft
34
eSocialSciences
31
International Energy Agency
30
Institut für Demoskopie Allensbach
26
Information Resources Management Association
25
Friedrich-Schiller-Universität Jena
24
ToKnowPress
21
C.E.P.R. Discussion Papers
20
Europäische Kommission
20
RWTH Aachen
20
Wirtschaftswissenschaftliche Fakultät, Friedrich-Schiller-Universität Jena
20
Österreichisches Institut für Wirtschaftsforschung
19
Hochschulrektorenkonferenz
17
INSEAD
17
Nordic Council of Ministers
17
World Bank Group
17
Economic Research Service, Department of Agriculture
16
Shaker Verlag
16
United Nations University-Maastricht Economic Research Institute of Innovation and Technology (UNU-MERIT)
16
Universität Mannheim
16
DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies
15
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
15
Haufe-Lexware GmbH & Co. KG
15
more ...
less ...
Published in...
All
Journal of business research : JBR
2,545
Journal of retailing and consumer services
2,268
International journal of hospitality management
1,111
International journal of consumer studies
797
NBER working paper series
793
SpringerLink / Bücher
743
Psychology & marketing
725
Working paper / National Bureau of Economic Research, Inc.
725
NBER Working Paper
615
Industrial marketing management : the international journal for industrial and high-tech firms
613
Journal of consumer research : JCR ; an interdisciplinary bimonthly
587
The service industries journal
570
European Journal of Marketing
514
Tourism management : research, policies, practice
477
Asia Pacific journal of marketing and logistics
455
The journal of services marketing
445
Management science : journal of the Institute for Operations Research and the Management Sciences
431
Journal of travel and tourism marketing
416
European journal of marketing : EJM
415
The journal of product & brand management
410
Journal of Consumer Marketing
409
Journal of the Academy of Marketing Science
408
Technological forecasting & social change : an international journal
398
Journal of business ethics : JOBE
397
Journal of marketing management : MM
392
Journal of marketing
391
The journal of brand management : an international journal
391
Cogent business & management
390
Journal of marketing research : JMR
390
International journal of contemporary hospitality management
389
Journal of retailing
372
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
351
Marketing intelligence & planning
349
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
345
Journal of hospitality marketing & management
345
Journal of Services Marketing
344
Journal of international consumer marketing
338
Marketing letters : a journal of research in marketing
336
Journal of marketing communications
322
Journal of strategic marketing
322
more ...
less ...
Source
All
ECONIS (ZBW)
133,051
Other ZBW resources
4,992
RePEc
3,570
USB Cologne (EcoSocSci)
1,731
EconStor
1,606
BASE
334
USB Cologne (business full texts)
92
OLC EcoSci
81
ArchiDok
8
more ...
less ...
Showing
1
-
10
of
145,465
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Are
knowledge
intensive business services really co-produced? : overcoming lack of customer participation in
KIBS
Santos, Juliana Bonomi
;
Spring, Martin
- In:
Industrial marketing management : the international …
50
(
2015
),
pp. 85-96
Persistent link: https://www.econbiz.de/10011411706
Saved in:
2
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar
;
Berenguer Contrí, Gloria
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
Saved in:
3
Knowledge
intensive business service (
KIBS
) firms' use of visualization for customer participation and
knowledge
sharing during the service process
Clarke, Ann Højbjerg
;
Mortensen, Bo
;
Freytag, Per V.
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 32-43
Persistent link: https://www.econbiz.de/10014282225
Saved in:
4
A confimatory factor analysis for assessing innovativeness in
knowledge
intensive business services
Carvalho, Luísa Cagica
;
Sarkar, Soumodip
- In:
EuroMed journal of management
2
(
2017/2018
)
3
,
pp. 212-229
Persistent link: https://www.econbiz.de/10011937872
Saved in:
5
An evaluation of
knowledge
intensive business services industry efficiency : the Italian case
Campisi, Domenico
;
Mancuso, Paolo
;
Mastrodonato, …
- In:
International journal of business performance …
22
(
2021
)
2/3
,
pp. 327-337
Persistent link: https://www.econbiz.de/10012596766
Saved in:
6
Analyzing systemic customer value in scalable business service
Pynnönen, Mikko
;
Hallikas, Jukka
;
Ritala, Paavo
; …
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1154-1166
Persistent link: https://www.econbiz.de/10010412904
Saved in:
7
Market orientation and service innovation on customer perceived value : the case of supermarket retailers
Yeh, Ying-Pin
- In:
Management research review
39
(
2016
)
4
,
pp. 449-467
Persistent link: https://www.econbiz.de/10011563837
Saved in:
8
Understanding customers hospital experience and value co-creation behavior
Samsa, Çağlar
;
Yüce, Alpaslan
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1860-1876
Persistent link: https://www.econbiz.de/10014320955
Saved in:
9
How does customer psychological empowerment affect value co-creation? : an empirical study of travel agencies in Mainland China
Hu, Xiaoping
;
Li, Xi
- In:
Asia Pacific business review
28
(
2022
)
3
,
pp. 431-459
Persistent link: https://www.econbiz.de/10013358750
Saved in:
10
Is customer participation always good in service recovery? : the moderating role of customers' positive psychological capital
Alotaibi, Meteb Naif
;
Chaouali, Walid
;
Hammami, Samiha …
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 457-484
Persistent link: https://www.econbiz.de/10014267032
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->