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Customer journey analyses in d...
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Consumer behaviour
61
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26
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English
245
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63
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24
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Luo, Xueming
190
Aspara, Jaakko
84
Falk, Tomas
49
Tikkanen, Henrikki
41
Fang, Zheng
36
Hammerschmidt, Maik
26
Bauer, Hans H.
24
Zhang, Yuchi
20
Andrews, Michelle
16
Klein, Jan F.
14
Homburg, Christian
12
Liu, Sandra S.
11
Fong, Nathan M.
10
Dubé, Jean-Pierre
9
Hietanen, Joel
8
Phang, Chee Wei
8
Raithel, Sascha
8
Wang, Xiaoyi
8
Donthu, Naveen
7
Tong, Siliang
7
Henkel, Sven
6
Hoffmann, Arvid O. I.
6
Lin, Zhijie
6
Schepers, Jeroen J. L.
6
Stephen, Andrew T.
6
Wang, Yang
6
Wieseke, Jan
6
Zheng, Qinqin
6
Zhou, Lianxi
6
Cheng, Zhang
5
Gu, Bin
5
Merfeld, Katrin
5
Parvinen, Petri
5
Qu, Zhe
5
Shi, Yi-Zheng
5
Abhishek, Vibhanshu
4
Bart, Yakov
4
Chakravarti, Amitav
4
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Journal of marketing
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Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
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International journal of electronic commerce : IJEC
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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Journal of management information systems : JMIS
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
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Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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121
Customer satisfaction, analyst stock recommendations, and firm value
Luo, Xueming
;
Homburg, Christian
;
Wieseke, Jan
-
2009
Persistent link: https://www.econbiz.de/10003932795
Saved in:
122
Time-series models of pricing the impact of marketing on firm value
Luo, Xueming
;
Pauwels, Koen H.
;
Hanssens, Dominique M.
- In:
Handbook of marketing and finance
,
(pp. 43-65)
.
2012
Persistent link: https://www.econbiz.de/10009552533
Saved in:
123
"Good" companies launch more new products
Luo, Xueming
;
Du, Shuili
- In:
Harvard business review : HBR
90
(
2012
)
4
,
pp. 28
Persistent link: https://www.econbiz.de/10009537559
Saved in:
124
Wenn Produkte polarisieren
Luo, Xueming
;
Wiles, Michael
;
Raithel, Sascha
- In:
Harvard-Business-Manager : das Wissen der Besten
35
(
2013
)
12
,
pp. 10-14
Persistent link: https://www.econbiz.de/10010205418
Saved in:
125
The impact of brand rating dispersion on firm value
Luo, Xueming
;
Raithel, Sascha
;
Wiles, Michael A.
- In:
Journal of marketing research : JMR
50
(
2013
)
3
,
pp. 399-415
Persistent link: https://www.econbiz.de/10009755683
Saved in:
126
Social media and firm equity value
Luo, Xueming
;
Zhang, Jie Jennifer
;
Duan, Wenjing
- In:
Information systems research : ISR
24
(
2013
)
1
,
pp. 146-163
Persistent link: https://www.econbiz.de/10009736915
Saved in:
127
Make the most of a polarizing brand
Luo, Xueming
;
Wiles, Michael
;
Raithel, Sascha
- In:
Harvard business review : HBR
91
(
2013
)
11
,
pp. 29-31
Persistent link: https://www.econbiz.de/10010196180
Saved in:
128
Quantifying the dynamic effects of service recovery on customer satisfaction : evidence from Chinese mobile phone markets
Fang, Zheng
;
Luo, Xueming
;
Jiang, Minghua
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 341-355
Persistent link: https://www.econbiz.de/10009782132
Saved in:
129
Mobile discounts : a matter of distance and time
Fang, Zheng
;
Luo, Xueming
;
Andrews, Michelle
;
Phang, …
- In:
Harvard business review : HBR
92
(
2014
)
5
,
pp. 30
Persistent link: https://www.econbiz.de/10010347304
Saved in:
130
How do consumer buzz and traffic in social media marketing predict the value of the firm?
Luo, Xueming
;
Zhang, Jie Jennifer
- In:
Journal of management information systems : JMIS
30
(
2013/14
)
2
,
pp. 213-238
Persistent link: https://www.econbiz.de/10010243627
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