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Madhavan, Sruthy - 2018

Electronic Banking also referred as online banking, virtual banking, Internet banking simply means use of banking products and services through electronic means. Online banking services have become very popular among the customers from quite some time. It has become popular not only in advanced...

Persistent link: https://www.econbiz.de/10012926835

What is the optimal mix between banks and FinTechs in the payments architecture?

Döderlein, Daniel - In: Journal of payments strategy & systems 12 (2018) 2, pp. 122-129

Persistent link: https://www.econbiz.de/10011912358

Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers

Sikdar, Pallab; Kumar, Amresh; Makkad, Munish - In: The international journal of bank marketing : IJBM 33 (2015) 6, pp. 760-785

Persistent link: https://www.econbiz.de/10011456305

ES-QUAL model and customer satisfaction in online banking : evidence from multivariate analysis techniques

Ahmed, Rizwan Raheem; Romeika, Giedrius; Kauliene, Raimonda - In: Oeconomia Copernicana 11 (2020) 1, pp. 59-93

Persistent link: https://www.econbiz.de/10012230544

Exploring e-service quality and its relation with customer satisfaction in the banking sector : an Indian experience

Agrawal, Vivek; Seth, Nitin; Seth, Dinesh; Tripathi, Vikas - In: International journal of business information systems : … 32 (2019) 4, pp. 489-506

Persistent link: https://www.econbiz.de/10012159053

A study on customers perception towards online banking during Covid-19

Cherukur, Ram Babu; Sivakumar S - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 980-986

Persistent link: https://www.econbiz.de/10012544290

Factors influencing customer satisfaction on online banking in Nepalese commercial banks

Pandey, Bimal - In: Nepalese journal of finance : a publication of Uniglobe … 6 (2019) 4, pp. 80-90

Persistent link: https://www.econbiz.de/10014494137

Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach

Tavakoli, Mohammad Mehdi; Shirouyehzad, Hadi; … - In: International journal of financial services management … 6 (2013) 2, pp. 105-117

Persistent link: https://www.econbiz.de/10010237332

Customer Perception About the Security and Commitment of E-Banking Services Offered by Commercial Banks -- An Empirical Study

Jain, Dhiraj - 2015

Wide usage of Internet for various purposes has changed the entire scenario of banking, business, education, service and communication. E-commerce is the result of internet and has allowed businesses and people to interact and undertake all types of transactions efficiently and easily but in...

Persistent link: https://www.econbiz.de/10013011660

Customers' dissatisfaction with banking channels and their intention to leave banks : the moderating effect of trust and trusting beliefs

Kabadayi, Sertan - In: Journal of financial services marketing : JFSM 21 (2016) 3, pp. 194-208

Persistent link: https://www.econbiz.de/10011554775