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Customers' service-related engagement, experience, and behavioral intent : moderating role of age
Rather, Raouf Ahmad; Hollebeek, Linda D. - In: Journal of retailing and consumer services 60 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012502658
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Customer experience and commitment in retailing : does customer age matter?
Khan, Imran; Hollebeek, Linda D.; Fatma, Mobin; Islam, … - In: Journal of retailing and consumer services 57 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012305359
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Virtual reality through the customer journey : framework and propositions
Hollebeek, Linda D.; Clark, Moira K.; Andreassen, Tor W.; … - In: Journal of retailing and consumer services 55 (2020), pp. 1-12
Persistent link: https://www.econbiz.de/10012268819
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When gamification backfires : the impact of perceived justice on online community contributions
Leclercq, Thomas; Poncin, Ingrid; Hammedi, Wafa; … - In: Journal of marketing management : JMM ; journal of the … 36 (2020) 5/6, pp. 550-577
Persistent link: https://www.econbiz.de/10012249107
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Sounds of music : exploring consumers' musical engagement
Hollebeek, Linda D.; Malthouse, Edward C.; Block, Martin P. - In: The journal of consumer marketing 33 (2016) 6, pp. 417-427
Persistent link: https://www.econbiz.de/10011629294
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Personality factors as predictors of online consumer engagement : an empirical investigation
Islam, Jamid Ul; Rahman, Zillur; Hollebeek, Linda D. - In: Marketing intelligence & planning 35 (2017) 4, pp. 510-528
Persistent link: https://www.econbiz.de/10011723789
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Special issue: Non-monetary social and network value : understanding the effects of non-paying customers in new media
Hollebeek, Linda D. (ed.); Brodie, Roderick J. (ed.) - 2016
Persistent link: https://www.econbiz.de/10011591877
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Non-monetary social and network value : understanding the effects of non-paying customers in new media
Hollebeek, Linda D.; Brodie, Roderick J. - In: Journal of strategic marketing 24 (2016) 3/4, pp. 169-174
Persistent link: https://www.econbiz.de/10011591889
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Capturing value from non-paying consumers' engagement behaviours : field evidence and development of a theoretical model
Groeger, Lars; Moroko, Lara; Hollebeek, Linda D. - In: Journal of strategic marketing 24 (2016) 3/4, pp. 190-209
Persistent link: https://www.econbiz.de/10011591911
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Customer engagement in the service context : an empirical investigation of the construct, its antecedents and consequences
Islam, Jamid Ul; Hollebeek, Linda D.; Rahman, Zillur; … - In: Journal of retailing and consumer services 50 (2019), pp. 277-285
Persistent link: https://www.econbiz.de/10012114161