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1
Effect of eWOM valence on online retail sales
Roy, Gobinda
;
Datta, Biplab
;
Basu, Rituparna
- In:
Global business review
18
(
2017
)
1
,
pp. 198-209
Persistent link: https://www.econbiz.de/10011665456
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2
Customer experience in online shopping : a structural modeling approach
Bhattacharya, Arijit
;
Srivastava, Manjari
;
Verma, Sanjeev
- In:
Journal of global marketing
32
(
2019
)
1
,
pp. 3-16
Persistent link: https://www.econbiz.de/10012201003
Saved in:
3
Retailer response to negative online consumer reviews : how can damaged trust be effectively repaired?
Wan, Yan
;
Zhang, Yifan
;
Wang, Fengting
;
Yuan, Yufei
- In:
Information technology and management
24
(
2023
)
1
,
pp. 37-53
Persistent link: https://www.econbiz.de/10014252001
Saved in:
4
How electronic word of mouth (eWOM) shapes consumer social media shopping
Beck, Brittany
;
Koskie, Melanie Moore
;
Locander, William
- In:
Journal of consumer marketing
40
(
2023
)
7
,
pp. 1002-1016
Persistent link: https://www.econbiz.de/10014471169
Saved in:
5
Trust and
reputation
in the sharing economy : the role of personal photos in Airbnb
Ert, Eyal
;
Fleisher, Aliza
;
Magen, Nathan
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 62-73
Persistent link: https://www.econbiz.de/10011495960
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6
The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues
Limbu, Yam B.
;
Jensen, Ricard W.
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10011849125
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7
Relational benefits as predictors of relationship quality outcomes in online retailing
Maduku, Daniel K.
;
Mathaba, Ryan L.
- In:
Journal of electronic commerce in organizations : JECO
20
(
2022
)
1
,
pp. 1-34
Persistent link: https://www.econbiz.de/10014306932
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8
Buzzing with disclosure of social shopping rewards
Coker, Kesha K.
;
Smith, Denise S.
;
Altobello, Suzanne A.
- In:
Journal of research in interactive marketing : …
9
(
2015
)
3
,
pp. 170-189
Persistent link: https://www.econbiz.de/10011418525
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9
Shopping for fun or shopping to buy : is it different online and offline?
Scarpi, Daniele
;
Pizzi, Gabriele
;
Visentink, Marco
- In:
Journal of retailing and consumer services
21
(
2014
)
3
,
pp. 258-267
Persistent link: https://www.econbiz.de/10010348760
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10
Consumers' perceptions of online and offline retailer deception : a moderated
mediation
analysis
Riquelme, Isabel P.
;
Román, Sergio
;
Iacobucci, Dawn
- In:
Journal of interactive marketing : a quarterly …
35
(
2016
),
pp. 16-26
Persistent link: https://www.econbiz.de/10011537907
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