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Co-creation of value in servic...
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Grönroos, Christian
170
Sheth, Jagdish N.
9
Holmqvist, Jonas
6
Finne, Åke
5
Helle, Pekka
5
Ravald, Annika
5
Gummerus, Johanna
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Ojasalo, Katri
4
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3
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3
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1
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1
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1
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4
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1
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Meddelanden från Svenska Handelshögskolan
33
Journal of service management
10
Legends in marketing
9
Ekonomiska Samfundets tidskrift
8
European journal of marketing : EJM
7
Management decision : MD
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
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6
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5
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5
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4
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3
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3
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2
Journal of Services Marketing
2
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2
Liiketaloudellinen aikakauskirja
2
Managing service quality : MSQ ; an international journal
2
Marketing theory
2
(Research reports / Swed. School of Economics and Business Admin.
1
A reader in marketing communications
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Bank, kund och samhälle i globaliseringens tid : en antologi tillägnad Goran Collert
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Internes Marketing : Integration der Kunden- und Mitarbeiterorientierung ; Grundlagen - Implementierung - Praxisbeispiele
1
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Journal of Service Theory and Practice
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1
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Journal of macromarketing : examining the interactions among markets, marketing, and society
1
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Marketing management : a quarterly business management publication of the American Marketing Association
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ECONIS (ZBW)
106
OLC EcoSci
32
USB Cologne (EcoSocSci)
21
RePEc
6
Other ZBW resources
5
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31
Towards a marketing renaissance : challenging underlying assumptions
Grönroos, Christian
- In:
Australasian marketing journal : AMJ ; official journal …
31
(
2023
)
4
,
pp. 270-278
Persistent link: https://www.econbiz.de/10014381384
Saved in:
32
Service management and marketing : managing the moments of truth in service competition
Grönroos, Christian
-
1990
Persistent link: https://www.econbiz.de/10013501961
Saved in:
33
Service management i den offentliga sektorn
Grönroos, Christian
;
Monthelie, Caroline
-
1988
Persistent link: https://www.econbiz.de/10000760162
Saved in:
34
A service quality model and its marketing implications
Grönroos, Christian
- In:
European journal of marketing : EJM
18
(
1984
)
4
,
pp. 36-44
Persistent link: https://www.econbiz.de/10001071469
Saved in:
35
An applied service marketing theory
Grönroos, Christian
- In:
European journal of marketing : EJM
16
(
1982
)
7
,
pp. 30-41
Persistent link: https://www.econbiz.de/10001071482
Saved in:
36
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
37
Internationalization strategies for services : a retrospective
Grönroos, Christian
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 129-132
Persistent link: https://www.econbiz.de/10011486858
Saved in:
38
Are service marketing models really used in modern practice?
Kauppinen-Räisänen, Hannele
;
Grönroos, Christian
- In:
Journal of service management
26
(
2015
)
3
,
pp. 346-371
Persistent link: https://www.econbiz.de/10011388458
Saved in:
39
Language use in services : recent advances and directions for future research
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Grönroos, …
- In:
Journal of business research : JBR
72
(
2017
),
pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
Saved in:
40
Consumer dominant value creation : a theoretical response to the recent call for a consumer dominant logic for marketing
Anker, Thomas Boysen
;
Sparks, Leigh
;
Moutinho, Luiz
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 532-560
Persistent link: https://www.econbiz.de/10011309583
Saved in:
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