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Perceived prevalence and personal impact of negative online reviews

Bradley, Graham L.; Sparks, Beverley; Weber, Karin - In: Journal of service management 27 (2016) 4, pp. 507-533

Persistent link: https://www.econbiz.de/10011563656

An international investigation of source influence effects of internet trustmarks

Aiken, K. Damon; Shin, Sohyoun; Pascal, Vincent - In: Journal of internet commerce 13 (2014) 1/4, pp. 89-115

Persistent link: https://www.econbiz.de/10010474799

The reliability of online review helpfulness

Wan, Yun; Nakayama, Makoto - In: Journal of electronic commerce research : JECR 15 (2014) 3, pp. 179-189

Persistent link: https://www.econbiz.de/10010424800

What makes a useful online review? : implication for travel product websites

Liu, Zhiwei; Park, Sangwon - In: Tourism management : research, policies, practice 47 (2015), pp. 140-151

Persistent link: https://www.econbiz.de/10010499466

Kocas, Cenk; Akkan, Can - In: International journal of electronic commerce : IJEC 20 (2015/2016) 3, pp. 384-407

Persistent link: https://www.econbiz.de/10011497353

Online product reviews and the description-experience gap

Wulff, Dirk U.; Hills, Thomas T.; Hertwig, Ralph - In: Journal of behavioral decision making 28 (2015) 3, pp. 214-223

Persistent link: https://www.econbiz.de/10011405663

How style, information depth and textual characteristics influence the usefulness of general practitioners' reviews

Lockie, Maree; Waiguny, Martin K. J.; Grabner-Kräuter, … - In: Australasian marketing journal 23 (2015) 3, pp. 168-178

Persistent link: https://www.econbiz.de/10011383295

Web-usability of online CD-stores

Daniels, Erik - In: Marktkommunikation in Theorie und Praxis : inter- und …, (pp. 67-104). 2004

Persistent link: https://www.econbiz.de/10002242688

Information and Online Reviews

Loginova, Oksana - 2015

Online review aggregators, such as TripAdvisor, HotelClub and OpenTable help consumers identify the products and services that best match their preferences. The goal of this study is to understand the impact of online review aggregators on firms and consumers. We adopt Salop's circular city...

Persistent link: https://www.econbiz.de/10013026542

The effect of individual online reviews on purchase likelihood

Vana, Prasad; Lambrecht, Anja - In: Marketing science : the marketing journal of the … 40 (2021) 4, pp. 708-730

Persistent link: https://www.econbiz.de/10012623403

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