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Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets

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The COVID-19 crisis and factors driving international tourists’ preferences for contactless dining services

Mehri Yasami; Md Karim Rabiul; Pornpisanu Promsivapallop; … - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4029-4051

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Dine in or Take out? Trends on Restaurant Service Demand amid the COVID-19 Pandemic

Shi, Linxuan; Xu, Zhengtian - 2021

dining services, due to the widespread fear of coronavirus exposure. In contrast, the online food ordering and delivery …

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What changes in restaurant satisfaction during Covid-19? : an overview based on online reviews

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Lately, online users have become avid content creators and consumers of brands and firms through reviews. These serve as sources to peers and reflect reviewers’ satisfaction levels with different elements of the experiences. Thus, online reviews are considered reliable sources of information...

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Elucidating the role of digital technologies in bridling the ramifications of COVID-19 in restaurant services : moderation of pandemic susceptibility and severity

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Restaurant preventive behaviors and the role of media during a pandemic

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Restaurants and COVID-19 : what are consumers' risk perceptions about restaurant food and its packaging during the pandemic?

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Self-service technology in casual dining restaurants

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Measuring customer perceptions of restaurant innovativeness : developing and validating a scale

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Antecedents and the underlying mechanism of customer intention of co-creating a dining experience

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