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Redesigning rewards for improved fairness perception and loyalty
Hareendrakumar VR; Subramoniam, Suresh; Nizar Hussain, M. - In: Vision : the journal of business perspective 24 (2020) 4, pp. 481-495
Persistent link: https://www.econbiz.de/10012388331
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The impact of consumer archetypes on online purchase decision-making processes and outcomes : a behavioural process perspective
Karimi, Sahar; Holland, Christopher P.; Papamichail, Nadia - In: Journal of business research : JBR 91 (2018), pp. 71-82
Persistent link: https://www.econbiz.de/10011902819
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Consumer processing of mobile online stores : sources and effects of processing fluency
Sohn, Stefanie - In: Journal of retailing and consumer services 36 (2017), pp. 137-147
Persistent link: https://www.econbiz.de/10011697945
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Big data initiatives in retail environments : linking service process perceptions to shopping outcomes
Aloysius, John A.; Hoehle, Hartmut; Goodarzi, Soheil; … - In: Big data analytics in operations and supply chain management, (pp. 25-51). 2018
Persistent link: https://www.econbiz.de/10011965326
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Influences of "appscape" on mobile app adoption and m-loyalty
Kumar, Deepak S.; Purani, Keyoor; Viswanathan, Shyam A. - In: Journal of retailing and consumer services 45 (2018), pp. 132-141
Persistent link: https://www.econbiz.de/10011929917
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From transactions to journeys and beyond : the evolution of B2B buying process modeling
Steward, Michelle D.; Narus, James A.; Roehm, Michelle L.; … - In: Industrial marketing management : the international … 83 (2019), pp. 288-300
Persistent link: https://www.econbiz.de/10012146631
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Modeling customer bounded rationality in operations management : a review and research opportunities
Ren, Hang; Huang, Tingliang - In: Computers & operations research : and their … 91 (2018), pp. 48-58
Persistent link: https://www.econbiz.de/10011793517
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Service design for a holistic customer experience : a process framework
Bellos, Ioannis - In: Management science : journal of the Institute for … 67 (2021) 3, pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
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Digitization and visibility of processes : multiple studies in the service industry
Graupner, Enrico - 2015
Persistent link: https://www.econbiz.de/10011433701
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Supporting modeling and optimization of business processes and consumer behavior by analyzing multi-source data using artificial intelligence methods
Rymarczyk, Paweł; Cieplak, Tomasz; Adamkiewicz, Przemysław - In: Innovation in the digital economy : new approaches to …, (pp. 98-112). 2023
Persistent link: https://www.econbiz.de/10014516652