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Customer Value Analysis in a H...
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Thaichon, Park
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39
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37
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36
Reinartz, Werner J.
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Hammerschmidt, Maik
35
Stock-Homburg, Ruth
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Swoboda, Bernhard
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Antràs, Pol
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Vargo, Stephen L.
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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Springer eBook Collection
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
97
Journal of business ethics : JOBE
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Services marketing quarterly
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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RePEc
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USB Cologne (EcoSocSci)
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EconStor
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1
The cycle of customer value : a model integrating customer and firm perspectives
Martelo-Landroguez, Silvia
;
Barroso-Castro, Carmen
; …
- In:
Journal of business economics and management
16
(
2015
)
2
,
pp. 467-481
Persistent link: https://www.econbiz.de/10011516001
Saved in:
2
Business model to create value for a client of SPA and wellness hotels
Sztorc, Małgorzata
;
Savenkovs, Konstantins
- In:
European research studies
24
(
2021
)
3B
,
pp. 863-885
Persistent link: https://www.econbiz.de/10012666845
Saved in:
3
Revealing customer dominant logic in healthcare services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
4
Defining and measuring customer value : some reflections and new perspectives
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 27-45
Persistent link: https://www.econbiz.de/10014581524
Saved in:
5
How Royal Caribbean navigates stormy seas : a customer value analysis
Weinstein, Art
;
Bishard, Autumn
;
Flack, Rebecca
; …
- In:
Journal of creating value
8
(
2022
)
1
,
pp. 71-83
Persistent link: https://www.econbiz.de/10014581000
Saved in:
6
Creating superior value in the eyes of the customer : an analysis of the two generic value drivers and value paths
Fürst, Andreas
;
Staritz, Matthias
- In:
Marketing : ZFP ; journal of research and management
44
(
2022
)
3
,
pp. 3-23
Persistent link: https://www.econbiz.de/10013392003
Saved in:
7
Making value co-creation a reality : exploring the co-creative value processes in customer-salesperson interaction
Baumann, Jasmin
;
Le Meunier-FitzHugh, Kenneth
- In:
Journal of marketing management : MM
31
(
2015
)
3/4
,
pp. 289-316
Persistent link: https://www.econbiz.de/10010512567
Saved in:
8
Performance measurement approach to show the value for the customer in an industrial service network
Ukko, Juhani
;
Pekkola, Sanna
;
Saunila, Minna
;
Rantala, Tero
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011317292
Saved in:
9
How do SMEs bond to their retailers through value creation?
Lindman, Martti
- In:
Journal of small business and entrepreneurship : JSBE ; …
26
(
2013
)
5
,
pp. 537-552
Persistent link: https://www.econbiz.de/10010381108
Saved in:
10
The co-production of value in an art market : exploring service relationships
Borg, Erik A.
;
Vigerland, Lars
- In:
Journal of investment and management : JIM
2
(
2013
)
3
,
pp. 57-69
Persistent link: https://www.econbiz.de/10010252313
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