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Performance Evaluation for the Banking Industry in Taiwan Based on Total Quality Management

Chen, Jui-Kuei - 2010

This study explores critical factors for quality improvement in the Taiwanese banking industry. The study examines eight measurement dimensions. In addition, a hierarchical framework for the Taiwanese banking industry is constructed based on the eight dimensions and various sub-factors. Fuzzy...

Persistent link: https://www.econbiz.de/10013147699

Disparities between Services Demanded and Services Received in Taiwanese Restaurants

Chen, Jui-Kuei - 2010

The aim of this study is to evaluate the service quality performance of Taiwanese foreign restaurants. After a review of the literature on service quality and discussions with managers of Taiwanese foreign restaurants, we decided to use the DINERSERV questionnaire. The methodology, an...

Persistent link: https://www.econbiz.de/10013141656

Performance evaluation for the banking industry in Taiwan based on total quality management

Chen, Jui-kuei; Chen, I-shuo - In: Global journal of business research : GJBR 3 (2009) 1, pp. 49-60

Persistent link: https://www.econbiz.de/10003955271

Corporate reputation measurement for the privately run banking industry in Taiwan

Chen, Jui-kuei; Chen, I-shuo - In: Global journal of business research : GJBR 3 (2009) 2, pp. 65-75

Persistent link: https://www.econbiz.de/10003955376

Disparities between services demanded and services received in Taiwanese restaurants

Chen, Jui-kuei; Chen, I-shuo - In: Global journal of business research : GJBR 4 (2010) 1, pp. 59-69

Persistent link: https://www.econbiz.de/10003955433

A theory of innovation resource synergy

Chen, Jui-kuei; Chen, I-shuo - In: Innovation: organization & management : IOM 15 (2013) 3, pp. 368-392

Persistent link: https://www.econbiz.de/10010226636

Don't worry, I'm with you : can visionary leadership release neurotic employees for more perceived innovative interactions?

Chen, Jui-kuei; Chen, I-shou - In: Innovation: organization & management : IOM 15 (2013) 2, pp. 215-223

Persistent link: https://www.econbiz.de/10009789654

The assessment of intellectual capital for the information and communication technology industry in Taiwan applying a hybrid MCDM model

Chen, Jui-Kuei; Chen, I-Shuo - In: European journal of international management : EJIM 9 (2015) 1, pp. 88-107

Persistent link: https://www.econbiz.de/10011507518

Critical quality indicators of higher education

Chen, I-Shuo; Chen, Jui-Kuei; Padró, Fernando F. - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 130-146

Persistent link: https://www.econbiz.de/10011730233

Exploring benchmark corporations in the semiconductor industry based on efficiency

Tsai, Chia-Han; Wu, Hung-Yi; Chen, I-Shuo; Chen, Jui-Kuei; … - In: The journal of high technology management research 28 (2017) 2, pp. 188-207

Persistent link: https://www.econbiz.de/10011792486