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Dynamic quality decisions of software-as-a-service providers based on customer perception
Zhang, Jie; Niu, Baozhuang - In: Electronic commerce research and applications 13 (2014) 3, pp. 151-163
Persistent link: https://www.econbiz.de/10011348326
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Customer perception and satisfaction on M-banking
Bhaskar, P. Phani; Kumar, D. Prasanna - In: International journal of economic research 13 (2016) 1, pp. 303-322
Persistent link: https://www.econbiz.de/10011560841
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Switching from post-paid to pre-paid models : customer perception and the organisational role in managing the change : a case study of Botswana Power Corporation
Mburu, P. T.; Sathyamoorthi, C. R. - In: Journal of management research 6 (2014) 3, pp. 175-189
Persistent link: https://www.econbiz.de/10010431534
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Customer perception regarding Sharī'ah compliance of Islamic banking sector of Pakistan
Saqib, Lutfullah; Farooq, Mohammed Aitisam; Zafar, … - In: Journal of Islamic accounting and business research : JIABR 7 (2016) 4, pp. 282-303
Persistent link: https://www.econbiz.de/10011624563
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Customer perceptions of the Albergo Diffuso concept : what makes the difference in terms of service excellence?
Vallone, Cinzia; Veglio, Valerio - In: Tourism analysis : an interdisciplinary tourism & … 24 (2019) 3, pp. 367-375
Persistent link: https://www.econbiz.de/10012157497
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Do perceptions of switching costs vary across customers' household purchase decision roles?
Tesfom, Goitom - In: Journal of global scholars of marketing science : … 32 (2022) 4, pp. 511-529
Persistent link: https://www.econbiz.de/10013415455
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A silver lining in the COVID-19 cloud : examining customers' value perceptions, willingness to use and pay more for robotic restaurants
Chuah, Stephanie Hui-wen; Eugene Cheng-xi Aw; Cheng, … - In: Journal of hospitality marketing & management 31 (2022) 1, pp. 49-76
Persistent link: https://www.econbiz.de/10012821047
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Marketing luxury services beyond affluence in the new normal : insights from fine dining during the coronavirus pandemic
Lim, Weng Marc; Aggarwal, Arun; Dandotiya, Ravi - In: Journal of retailing and consumer services 66 (2022), pp. 1-18
Persistent link: https://www.econbiz.de/10013209691
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Understanding restaurant users' attitudes towards self-service ordering via kiosks during the COVID-19 pandemic : an application of the theory of anxiety
Kim, Gyunghoon; Park, Seo Ah - In: Tourism and hospitality research : THR 24 (2024) 1, pp. 80-94
Persistent link: https://www.econbiz.de/10014632089
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The "mask effect" on the tips that customers leave restaurant servers
Brewster, Zachary W.; Gourlay, Kenneth - In: International journal of hospitality management 99 (2021), pp. 1-9
Persistent link: https://www.econbiz.de/10013328028