This paper examines the factors and approaches in patients' satisfaction in the health care delivery system in N. Macedonia. The study aims to assess how key service quality dimensions relate to an important measure of performance in patient satisfaction and to find the elements that are valued...

Purpose: The objective of this research is to examine the role of hospital logistics in improving quality of care and patient satisfaction. Thus, the paper focuses on modeling and evaluating the relationship between these three constructs. Design/methodology/approach: In the present study,...

This study attempted to evaluate the working of the Central Government HealthScheme (CGHS) and Ex-servicemen Contributory Health Scheme (ECHS) byassessing patient satisfaction as well as the issues and concerns of empanelled privatehealthcare providers.The study is based on a primary survey of...

This review represents an attempt to bridge the significant knowledge gaps on the private health sector in Sri Lanka, and foster a dialogue on opportunities for collaboration between the government and the private sector. It accomplishes this through a systematic collection and analysis of...